Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Sanaz Shamsi

Irvine,CA

Summary

Enthusiastic and style-savvy retail professional with a passion for delivering exceptional customer experiences. Skilled in personalized styling, client engagement, and fostering brand loyalty through authentic, one-on-one connections. Known for creating welcoming, high-touch shopping environments that reflect Aritzia’s commitment to quality, individuality, and service. Strong communicator and team player with a sharp eye for fashion and detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Kappahl
Gothenburg, Sweden
11.2021 - 03.2022
  • Provided personalized styling advice to customers.
  • Collaborated on team efforts to uphold store cleanliness and visual standards.
  • Handled customer transactions quickly and accurately, while regularly sharing insights with leadership to enhance the shopping experience.
  • Supported inventory processes and timely restocking, maintaining optimal product availability during high-traffic periods.

Front-End Web Developer(Internship)

Ericsson
Gothenburg
04.2021 - 09.2021

I primarily worked with React.js in combination with TypeScript, focusing on developing user interface components and implementing them using established React workflows such as Redux. I ensured that the components and overall application were robust, maintainable, and scalable. Additionally, I collaborated closely with team members across different layers of the infrastructure to maintain cohesive development and integration.

Sales Associate

Mango
Gothenburg,Sweden
01.2020 - 03.2021
  • Greeted customers upon entering store to create welcoming atmosphere.
  • Assisted customers in locating products throughout the store.
  • Maintained stock levels on displays and replaced items as needed.
  • Adhered to visual merchandising standards while promoting best sellers.
  • Operated cash register efficiently to process transactions.

Unit Manager

SUBWAY®Restaurants
Gothenburg,Sweden
04.2019 - 12.2019

Gained valuable experience in customer interaction while preparing for programming course.

  • Exhibited cheerful and helpful demeanor when interacting with colleagues and guests.
  • Checked products in sandwich unit area and restocked items to maintain adequate supply throughout shift.

Pricing Executive

Flex IT
Gothenburg
09.2016 - 10.2018

My role involved monitoring and analyzing market trends in the hardware sector, as well as reviewing and adjusting portfolio pricing to enhance the company’s market share. I collaborated closely with suppliers and cross-functional teams in a multicultural environment to ensure successful project delivery and alignment with business objectives.

Junior Statistics Media Analyzer

Nordicom AB
Gothenburg
02.2016 - 07.2016

As a data analyst, I worked with tools such as SPSS to study public data for use in various projects. The primary sources of this data were traditional and modern (web-based) social media platforms, which served as input for further analysis and development stages.

Education

Frontend Developer – Web Security

JENSEN Yrkeshögskola
Gothenburg, Sweden
12-2021

Bachelor of Science - Applied Mathematics (240credits)

Guilan University
Rasht, Iran
06-2009

Skills

  • Genuine Connections: Creates welcoming, valued customer experiences through authentic conversations
  • Personalized Engagement: Makes every customer feel heard and valued
  • Trend & Style Savvy: Inspires customers with deep fashion, cultural, and styling expertise
  • Informed Recommendations: Shares product knowledge to enhance the customer journey
  • Collaborative Team Player: Builds strong relationships and fosters positive morale
  • Open Communicator: Shares insights and contributes constructive feedback
  • Product Knowledge: Deep understanding of fashion trends, cultural influences, and personal styling to inspire customers
  • Business Operations:Supports shipment processing, inventory management, and omni-channel order processes

Certification

  • Design Thinking: The Ultimate Guide — Interaction Design Foundation
  • User Experience: The Beginner's Guide — Interaction Design Foundation

Languages

Persian
Native/ Bilingual
English
Professional
Swedish
Limited

Timeline

Sales Associate

Kappahl
11.2021 - 03.2022

Front-End Web Developer(Internship)

Ericsson
04.2021 - 09.2021

Sales Associate

Mango
01.2020 - 03.2021

Unit Manager

SUBWAY®Restaurants
04.2019 - 12.2019

Pricing Executive

Flex IT
09.2016 - 10.2018

Junior Statistics Media Analyzer

Nordicom AB
02.2016 - 07.2016

Frontend Developer – Web Security

JENSEN Yrkeshögskola

Bachelor of Science - Applied Mathematics (240credits)

Guilan University
Sanaz Shamsi