Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sancia Singh

Schenectady,NY

Summary

Dynamic professional with a proven track record at Golden House Restaurant and Parts Unlimited, enhancing order picking efficiency through advanced warehouse management systems. Adept in customer service and complaint resolution, I fostered a positive atmosphere in high-pressure environments, ensuring exceptional service and repeat business. Recognized for strong work ethic and integrity, consistently exceeding productivity goals; and have a strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, and adapting to changing needs. Known for reliability, courtesy, problem-solving abilities, and maintaining high standards.

Overview

3
3
years of professional experience

Work History

Warehouse Order Picker

Parts Unlimited
02.2025 - 04.2025
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Restaurant Manager/Cashier

Golden House Chinese Restaurant
01.2022 - 01.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully trained, and supervised new staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

High School Diploma -

JP Taravella High School
Coral Springs, FL
06-2021

Skills

  • Warehouse safety
  • Heavy lifting
  • Agile learner
  • Order picking
  • Time management
  • Customer service
  • Active listening
  • Critical thinking
  • Complaint resolution
  • Professional telephone demeanor
  • Money handling
  • Professionalism and courtesy
  • Work ethic and integrity

Languages

american sign language
Limited Working

Timeline

Warehouse Order Picker

Parts Unlimited
02.2025 - 04.2025

Restaurant Manager/Cashier

Golden House Chinese Restaurant
01.2022 - 01.2025

High School Diploma -

JP Taravella High School

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Sancia Singh