Secure a challenging position with the Department of the Navy in Fairbanks Alaska, to continue offering my supervisory skills, training, over ten years’ experience in facility maintenance, management and safety, while contributing to the success of maintaining facilities, team building and creating a productive positive community.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager NF-04
Camp Lejeune Fisher House
10.2023 - Current
Leading a team of hospitality staff to conduct daily duties in maintaining the standards of high cleanliness, safety and productivity of a Fisher House
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with military service members and their families, hospital staff, organizations who donate to the Fisher House and partners to ensure long-term success with accomplishing our mission and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth to include growth in occupancy as well as donations, while leading operations, strategic vision, and long-range planning.
Managing Fisher House social media pages as well as doing public appearances to speak about our mission at the Fisher House.
Facilities Project Manager
Wounded Warrior Battalion East
05.2014 - 10.2023
Oversaw contract negotiations with external service providers, ensuring favorable terms that aligned with project objectives and budgets.
Evaluated existing systems within facilities to identify areas for improvement or modernization opportunities.
Managed complex permit processes for construction projects, ensuring compliance with all relevant regulations and codes.
Championed technology integration into government facilities management processes, resulting in streamlined workflows and increased operational efficiencies.
Developed comprehensive preventive maintenance plans, reducing equipment failures and prolonging asset life cycles.
Improved workplace safety by conducting regular facility inspections and addressing potential hazards. Within the compound to include facilities with a pool, gym, inclusive regulations, barracks BUMED regulations.
Increased cost savings for facility projects through diligent budget monitoring and resource allocation.
Facility Manager NF-3
Stone Bay Fitness Center MARSOC
07.2011 - 05.2014
Company Overview: Marine Corps Community Services (Bldg. RR 136 Booker T Washington Rd Camp Lejeune, NC)
Supervising a staff that consists of NF1 and NF2, duties include scheduling, assigning and distributing work, counseling, completing performance reviews, mentoring, approving and disapproving leave, completing weekly payroll and helping these employees grow and achieve their career goals.
Oversees overall operation of the fitness facility which includes but is not limited to maintenance of equipment and facility, insures the facility and surrounding grounds are clean and safe, assisting in ordering fitness equipment, working within a budget for payroll, supplies and replacements and renewals.
Ensuring the facility is in compliance with fire, safety and environmental rules and regulations as well as Semper Fit’s policies and procedures. Monthly inspections with the Area Coordinator are conducted to ensure the facility is clean and all fire inspections have been up to date and to review all open maintenance work requests
Work closely with the MARSCO PERRES Program Strength Coaches, Physical Therapist and Athletic Trainers. Together we work as a team to offer World Class Customer Service and provide a facility to support our military service members.
Facility Manager NF-3
Morgan Bay Fitness Center
04.2010 - 07.2011
Company Overview: Marine Corps Community Services (Bldg. H-14 Julian C Smith Rd Camp Lejeune, NC)
Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies of management; prepares related records and reports; exercises authority on approved budget for facility-related items; monitors programs on a regular basis; and initiates corrective action to ensure support of operations and activates.
Working within a yearly budget controlling supplies, employee hours, promotional items and making sure all necessary upgrades and renovations are met
Oversees and ensures cleaning and up-keep of the facility, surrounding grounds, and equipment on a daily basis. Maintains key control, quality assurance programs, building and grounds, and cleaning common spaces, and resolves customer and employee complaints.
Conducting quarterly Performance Feedbacks for employees and making sure yearly training is completed as well as career growing educational classes
40 Hours/Week
$35,000/Year
Education
Batchlors in Psychology -
Campbell University
Camp Lejeune NC
06-2027
Skills
Inclusion team collaboration
Event setup management
Educating the public on healthy living while providing excellent customer service
Experienced in computer applications and communication tools
Familiarity with Active Duty culture
Leadership and team building
Operations management
Efficient multi-tasker
Effective leader
Training and development
Relationship building
Staff training/development
Employee scheduling
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Certification
12 years’ experience in Facilities Management overseeing multi-site facilities
Certified Safety Officer and Fire Marshal
Project planning, development and management
Completed Head Quarters Classes Learning Skills For Management Class (LSFM) and Management Course 2010
Completed Dale Carnegie Course 2011
CPR/AED & First Aid Certified & Instructor
Interests
I participate in various sports activities for physical activity, camaraderie, and personal growth
Professional Athlete in Strongman, Bodybuilding and Professional Wrestling
Yoga Trauma Body Therapy
Passionate about balancing physical health with mental and emotional wellness
Mindfulness Practices to include breathwork and meditation
Hiking, Running
High-Intensity Interval Training
Enjoy hobbies that combine physical activity with outdoor exploration
Volunteering with youth sports programs as Special Olympics, Strength and Conditioning for teens