A hardworking and reliable Manager focused on going above and beyond to support the team and serve customers. Trained in leadership and offering top-notch organizational abilities. Motivated to continue to learn and grow as a professional.
Overview
13
13
years of professional experience
Work History
Store Merchandiser
Dollar General Corporate Headquarters
01.2023 - Current
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Created job files for each project and maintained current data in each file.
Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Merchandiser
Spar
10.2021 - 01.2023
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Merchandiser
Mondelez International
03.2021 - 09.2021
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Deli Manager
Spouts
08.2020 - 02.2021
Managed supply chain functions for deli supplies, ingredients and merchandise.
Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Worked closely with other department managers to improve cross-functional collaboration within the store.
Increased deli sales by implementing innovative merchandising and promotional strategies.
Observed quality assurance standards to optimize freshness of deli products.
Supervisor
Lenny's Food Service
09.2018 - 05.2020
Ensured raw materials were accessible and equipment was operating at full capacity
Developed department leadership among team members by coaching and providing challenging assignments
Hired, appraised, trained, and disciplined members of the production team and provided constructive feedback for improvement of performance
Troubleshot issues with equipment and machinery during operations and preceding new production runs
Assigned tasks to team members based on individual strengths and promoted a teamwork-driven environment to meet goals
Inspected completed products to verify quality and identify production problems
Advanced team by recruiting, leading, teaching, and promoting growth opportunities
Mediated between workers and management to obtain additional resources or resolve disputes
Helped team succeed by providing subject matter expertise in unique production processes and in operating and troubleshooting equipment
Protected team members by keeping each worker consistently operating in a safe manner.
Driver
Uber
05.2016 - 09.2018
Maintained a 4.9 out of 5 star rating
Logged over 2500 rides.
Manager
Golden Corral
07.2011 - 07.2016
Performed analysis to inform key strategic decisions and presented data-driven recommendations to senior leadership
Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures
Supported back office procedures, including hiring and employment processes
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
Maintained an onsite presence to ensure the operations team met all company operational standards
Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
Implemented and supervised maintenance and sanitation standards for equipment and instruments
Monitored and adjusted staff schedules based on business requirements
Increased revenue and reduced risk by enforcing company policies and improving operations
Increased employee job satisfaction with hands-on, motivational approaches
Managed all associates by completing performance reviews and submitting promotional suggestions to upper-level management
Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration, and process improvements
Directed marketing and promotional plans based on industry and operational knowledge to develop new revenue streams.
Education
High School Diploma - General
Springboro High School
05.1981
Skills
Training and development
Safety program enforcement
Activity reporting
Continuous improvement
Timeline
Store Merchandiser
Dollar General Corporate Headquarters
01.2023 - Current
Merchandiser
Spar
10.2021 - 01.2023
Merchandiser
Mondelez International
03.2021 - 09.2021
Deli Manager
Spouts
08.2020 - 02.2021
Supervisor
Lenny's Food Service
09.2018 - 05.2020
Driver
Uber
05.2016 - 09.2018
Manager
Golden Corral
07.2011 - 07.2016
High School Diploma - General
Springboro High School
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