Summary
Overview
Work History
Education
Skills
Timeline
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Sandee Trickey

Amarillo,TX

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

39
39
years of professional experience

Work History

Administrative Assistant

Texas Electric
Amarillo, TX
08.2007 - 05.2024
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Scheduled appointments between clients and customers and internal staff members.
  • Monitored progress on projects assigned by upper management.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Personal Banker

Wells Fargo Bank
Amarillo, TX
08.1985 - 08.2007
  • Provided customer service to clients, including answering questions and resolving issues.
  • Conducted account openings and closings for clients.
  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Researched customer inquiries and reported findings in a timely manner.
  • Responded promptly to customer emails, phone calls and requests for information.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Identified potential fraud risks on accounts and reported suspicious activities to management.
  • Maintained accurate records of all transactions conducted throughout the day.
  • Analyzed financial documents provided by customers to determine their needs.
  • Advised customers on various financial products available from the bank.
  • Processed loan applications according to established guidelines.
  • Reviewed existing accounts for accuracy of information and compliance with regulations.
  • Participated in training sessions regarding new banking products or services.
  • Promoted additional bank services through personal contact with customers.
  • Monitored changes in laws related to banking policies and procedures.
  • Recognized opportunities for cross-selling additional banking products or services.

Education

High School Diploma -

Sanford-Fritch High School
Fritch, TX
05-1982

Some College (No Degree) - Business Administration

Frank Phillips College
Borger, TX

Some College (No Degree) - Business Administration

Amarillo College
Amarillo, TX

Skills

  • Data Entry
  • Scheduling
  • Filing
  • Spreadsheet Management
  • Bookkeeping
  • Check processing
  • Mail handling
  • Document Control
  • Invoice Processing
  • Office Administration

Timeline

Administrative Assistant

Texas Electric
08.2007 - 05.2024

Personal Banker

Wells Fargo Bank
08.1985 - 08.2007

High School Diploma -

Sanford-Fritch High School

Some College (No Degree) - Business Administration

Frank Phillips College

Some College (No Degree) - Business Administration

Amarillo College

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Sandee Trickey