Sandeep Dhakal
Summary
Results-driven professional with a bachelor's degree in business administration and a proven track record in sales, customer service, and financial management. Expertise in delivering exceptional customer experiences, optimizing inventory management, and maintaining financial accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Virginia ABC
Vienna, USA
08.2023 - 05.2024
- Extended warm and professional greetings to customers, ensuring a positive shopping experience from start to finish
- Maintained impeccable cleanliness standards throughout the store, creating a welcoming environment conducive to customer satisfaction
- Organized and arranged merchandise on shelves to optimize product visibility and enhance product visibility and enhance the shopping experience
- Executed opening and closing duties efficiently, contributing to the smooth daily operations of the store
- Actively promoted and recommended products to customers, leading to increased sales and revenue
- Adhered to strict Virginia ABC policies, including identity verification and soft lifting prevention protocols
- Processed orders for licensees, ensuring accurate and timely fulfillment of customer requests
Store Associate
Watergate Restaurant and Market
Alexandria, USA
03.2022 - 08.2023
- Welcomed and engaged with customers in a courteous manner, efficiently scanning products and proficiently generating accurate receipts to expedite the checkout process
- Demonstrated strong organizational skills by meticulously arranging products on shelves, conducting regular inspections of expiry dates, and promptly updating pricing information to maintain accurate inventory records
- Proactively managed inventory by initiating restocking procedures, coordinating with vendors, and personally facilitating purchases to ensure seamless product availability and customer satisfaction
- Uphold exceptional food quality standards, consistently ensuring the integrity and excellence of all served items to enhance customer experience and loyalty
Sales Associate
Virginia ABC
Chantilly, USA
06.2022 - 11.2022
- Extended warm and professional greetings to patrons, offering adept assistance throughout their purchasing journey
- Uphold an immaculate standard of cleanliness across the store premises, ensuring a pleasant and welcoming environment for customers
- Skillfully organized and displayed merchandise on shelves, presenting an enticing and organized shopping area
- Efficiently executed both opening and closing duties within established timelines, contributing to the store's seamless daily operations
- Spearheaded sales growth by adeptly suggesting and endorsing products, prioritizing customer contentment and fostering increased store revenue
- Demonstrated strict adherence to Virginia ABC policies, including stringent identity verification and vigilant implementation of shoplifting prevention protocols
Accountant Assistant
AnSan International Private Limited Company
Kathmandu, Nepal
06.2019 - 08.2021
- Regularly communicated with the bank authorities to gather information about the monthly loan installment details
- Ensured timely and accurate payment of loan installments by staying informed about payment schedule
- Compare internal financial records with bank statement to ensure accuracy and identify and resolve discrepancies
- Documenting daily financial activities, including sales, purchases, expenses, and other transactions
- Creating and updating general ledgers to organize financial data by accounts
- Recording and tracking payments received and also following up on overdue payments
- Calculating employee salaries, tax and other benefits
- Helping accountant mangers to create income statement, balance sheet, cash flow statement
- Recording acquisition and depreciation of assets
- Communicated with other departments and stakeholders to gather and provide financial information
- Developed public relations with the government officials, relationship managers, bank managers, and customers to give best customer satisfactions
Intern
Kumari Bank Limited
, Nepal
11.2017 - 03.2018
- Methodically collected necessary information from clients, ensuring accurate and comprehensive data acquisition
- Demonstrated efficient organization and documentation of client information and pertinent records, upholding a meticulous approach to data management
- Strategically formulated and facilitated loan processes, demonstrating adept management of various steps involved in successful loan applications
- Collaborated with the relationship manager to provide valuable support in the preparation of offer letters and proposals, contributing to seamless communication with clients and stakeholders
Education
Master of Science - Data Science
Grand Canyon University
Phoenix, AZ02-2026
Bachelor of Business Administration - Human Resource Management
Westcliff University
California, USA01.2019
Skills
- Stocking and Receiving
- Verbal/written communication
- Relationship Building
- Customer Service
- Teamwork and Collaboration
- Conflict Resolution
- Time Management
- Inventory Tracking
- Cash Handling Accuracy
- Listening Skills
- Product Recommendations
- Energetic self-starter
- POS System Operation
- Financial records analysis
- Payment Processing
- Client Account Management
- Product Sales
Certification
Certified associate in project management (CAPM), Project Management Institute (PMI), 09/16/24, 09/16/27
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Urdu
Professional
Timeline
Sales Associate
Virginia ABC
08.2023 - 05.2024
Sales Associate
Virginia ABC
06.2022 - 11.2022
Store Associate
Watergate Restaurant and Market
03.2022 - 08.2023
Accountant Assistant
AnSan International Private Limited Company
06.2019 - 08.2021
Intern
Kumari Bank Limited
11.2017 - 03.2018
Master of Science - Data Science
Grand Canyon University
Bachelor of Business Administration - Human Resource Management
Westcliff University
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