Professional experience of over 20 years across industries ranging from Healthcare, Financial Services and Health Insurance specializing in product management, data analytics, direct marketing, healthcare consulting and health insurance claims
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr. Digital Product Manager
GE HealthCare
09.2023 - Current
Spearheading 3rd party AI & Digital partnership expansion for Edison Digital Health Platform, PACS and Radiation Therapy Oncology Solutions.
Accountable for partnership portfolio and wing-to-wing business interactions with 20+ medical imaging AI vendors, including contracting and negotiation, licensing structure development, technology alignment, regulatory and sourcing requirements, project management and pricing.
Coordinate with global cross-function team (product, engineering, sales, marketing, quality, regulatory, supply chain and service) to create product roadmap, execution metrics and go-to-market strategy.
Successfully onboarded 25 AI apps for commercial launch of App Orchestrator at RSNA 2023.
Managed product development and digital adoption activities, from ideation through post-launch support for PIA analytics portfolio (Imaging Insights & ROM).
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Collaborated closely with engineering teams to ensure seamless integration of new features and functionality.
Spearheaded the creation of detailed user guides & effective training materials for enhanced usability of PIA portfolio analytics products and increased product knowledge among internal sales & digital adoption team members.
Continuously monitored internal and external VOC to assist in identifying and prioritizing product evolution, what’s needed in the next 3 to 5 years.
Integral part of the team that delivered the successful commercial launch of Imaging Insights product (Concept to Launch).
Delivered successful launch of first cloud release for Imaging Insights Lite / ZFP (Zero Foot Print) product to support hard attach orders.
Delivered successful launch of first hybrid cloud release for Imaging Insights & ROM products that reduced on-prem foot print by 50%.
Collaborated closely with marketing teams to perform extensive market research and competitive analysis to enhance product performance.
Managed product demonstrations for commerical support and at industry conferences.
Integral part of the team that developed the Digital Adoption framework for multiple product lines (Imaging Insights, ROM, DoseWatch, IPM).
Integral part of the team that published white paper with Houston Methodist Hospital as part of the PoC and Proof Point generation for Imaging Insights.
Senior Consultant
GE HealthCare
04.2008 - 03.2014
Led HOF (Hospital of Future) engagements in hospitals across various departments like Radiology, Inpatient Units, Perioperative, ED etc. and ensure smooth functioning of the project.
Drove effective and accurate implementation of proposed solutions using GE Lean / Six Sigma framework in order to improve the quality and effectiveness of hospital processes.
Collaborated with cross-functional teams to analyze and identify business processes, develop plans to redesign and transform healthcare operations.
Conducted statistical analysis of historical data from hospital information systems, time & motion studies in order to propose changes to hospital management for business impact.
Delivered multiple successful HOF engagements that resulted in significant business impact for customers and upsell opportunities for GE HealthCare.
Various Roles
GE Insurance / GE Capital
04.2002 - 04.2008
Led a team of 25 associates specialized in marketing analytics, campaign management and strategy implementation for various retail cobranded credit card portfolios.
Oversaw implementation of process improvement initiatives such as campaign automation, consolidated mailfiles, and rationalized delivery schedules.
Managed a repository of models and segmentation solutions to help measure profitability, marketing responsiveness, engagement levels and e-services penetration.
Oversaw implementation of marketing strategy and post campaign analytics for major retailers' store card products.
Managed the team of associates specializing in medical claims processing.
Education
Bachelor of Science - Physics, Mathematics, Chemistry
Bangalore University
Master of Science - Computer Applications
Madurai Kamaraj University
Skills
Product Management
Data Analytics
Customer Success Management
Performance and Business Process Improvement
Hospital Operations and Process Workflow Optimization
Campaign Management and Marketing Analytics
Data Extraction and Reporting
Certification
Six-Sigma and Lean concepts, Lean and Green Belt training.
Completed GE Product Management Academy Workshop.
Leadership trainings such as Foundation of Leadership and Seven Habits of Highly Effective People.