Sandeep Sidhu

· Develop and implement strategies to improve customer satisfaction and loyalty in the branch

· Implement innovation and technology solutions to enhance branch operations and improve customer experience

· Analyze branch performance metrics and data to identify areas for improvement and develop action plans to drive sales growth and enhance customer experience

· Ensure compliance with all relevant banking regulations and company policies to mitigate operational risk

· Collaborate with local community organizations and leaders to identify and address specific needs and opportunities for community involvement and support

· Manage and oversee the branch's budget and financial performance to ensure profitability and cost-effectiveness

· Develop and implement employee engagement programs to foster a positive and inclusive work environment

· Motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives

· Delivering results through strong sales management routines and coaching ability

· Partner with my manager to ensure operational effectiveness of the branch and maximize the performance of the team

· Coaching my team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

· Leverage partners to establish both internal and external working relationships to support business objectives

· Address local community needs through appropriate recruitment and management practices

Planned work schedules to maintain adequate staffing levels.

• Provide professional advice and education with an ability to address complex credit and investment needs, concerning both personal and business needs
• Collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and targeted expert advice
• Proactively take ownership of resolving and preventing client's banking problems
• Built relationships with clients by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.

• Chair of committee Winnipeg, Manitoba
• Scheduled and held meetings with the committee members
• Responsible to choose how the funds are distributed to selected charities
• Where and how are funds collected for the charities
• Focused on campaigns criteria and developing process plan for MBLL employee awareness, voting and implementation.