Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sandeep Venturi

Sandeep Venturi

Malden,MA

Summary

Ex-Fintech Analyst with 7 years of experience in technological and Investment Banking sector. Mastered in Computer Science with Data Science as a major in the United States. A lead systems analyst in Fintech with excellence in both operational and management roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Systems Analyst

SS&C Technologies
09.2018 - 11.2021
  • Documented customer interactions and performed troubleshooting in customer relationship management software and case management modules.
  • Performed troubleshooting and tested customer issues via phone, email and remote assistance software.
  • Collaboration across multiple teams and systems to handle diverse set of operational and product support responsibilities.
  • Engage in daily interactions with clients regarding product inquiries.
  • Provide real-time solutions to client requests by assessing, troubleshooting, and managing requests.
  • Performed systems analysis and reboots on 100+ client environments in week.
  • Ensure that clients and internal teams are properly notified of issues and provided with appropriate resolutions.
  • Extensive experience developing relationships with hedge funds, asset managers, and sell-side teammates in areas of portfolio management, trading, operations, and technology.
  • Excellent communication skills demonstrated in verbal and written interactions with clients.
  • Ability to solve problems and analyze data effectively.
  • Build relationships with clients by working directly with them.
  • Seek proactive identification of potential service issues or software deficiencies to drive quality of product/service delivered.
  • Ensured traction and response to incident cases and project tasks are communicated to end user in timely manner, keeping defined SLAs intact.
  • Team management, including project delegation, training, and process improvements for Day-to-day projects from queue, including upgrades, migrations & cut-overs, and DR tests.
  • Always in Top 3% performers in team.

Middle Office Trade Specialist

UBS
01.2015 - 09.2018
  • Worked with various clients regarding their trade discrepancies to ensure trades are good to settle in market.
  • Interact with clients on different modes like phone, email, and chat to address their requirements on trades.
  • Assist traders in allocating, booking, and trade settlement requests.
  • Hands-on experience using DTCC platforms like Central Trade Match (CTM), Omgeo OASYS Direct (OD).
  • Responsible for sending DTC confirmation on trade allocation.
  • Handling trade enquiries and escalation from clients.
  • Profound knowledge of Investment products. Equities, Fixed Income, and Wealth management.
  • Handled top-tier Investment Banking clients in the market. Like Millennium, Blackrock, Putnam Investments, Fidelity.
  • Static update, amendments as and when requested by desk and counterparties via internal web-based tools and emails, investigate breaks and hindrances in STP processing and fix them by implementing control points and process improvement tools.
  • Acted as SPOC for Fresher joiners into team.

Education

Master of Science - Computer Science

University of Central Missouri
Warrensburg, MO
05.2023

Bachelor of Science - Electronics And Communication Engineering

Holy Mary Institute of Technology And Science
Hyderabad, India
04.2014

Skills

  • Data retrieving and modifications using My-SQL
  • Analyze Data using MS-Excel
  • Schedule reporting through SSRS portal
  • SQL Database Scheduler jobs
  • Basics of Python programming
  • Various documentation reports using MS-Word
  • Exceptional Communication Skills
  • Presentations skills demonstrating service delivery to clients
  • Training Lead skills including planning and execution
  • Academic project experience on AWS clusters, EC2, EMR
  • Academic project experience on Pycharm (Python programming tool)

Certification

  • Certified in Excel to SQL, LinkedIn learning - 2023
  • Certified in Programming fundamentals, LinkedIn learning - 2023.

Languages

English
Full Professional

Timeline

Systems Analyst

SS&C Technologies
09.2018 - 11.2021

Middle Office Trade Specialist

UBS
01.2015 - 09.2018

Master of Science - Computer Science

University of Central Missouri

Bachelor of Science - Electronics And Communication Engineering

Holy Mary Institute of Technology And Science

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Sandeep Venturi