Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sandeep Kumar Nayak

Brookfield,WI

Summary

Diligent Project/Quality Assurance Manager with a strong background in successfully managing complex testing projects across multiple industries, including insurance, retail, and banking. Recognized for ability to lead cross-functional teams and deliver projects on time and within scope. Demonstrated track record of effectively managing project lifecycles and implementing process improvements. Experience in planning and executing comprehensive project plans, utilizing strong leadership and organizational skills to guide teams and ensure achievement of project milestones. Proven track record of implementing efficient processes and consistently achieving project goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Manager

Wipro Technologies
09.2011 - Current
  • Company Overview: Wipro Technologies is a leading global information technology, consulting, and business process services company
  • Client: Northwestern Mutual, WI, USA
  • Technical Test Manager
  • Client: Kohl's Corporation, WI, USA
  • Lead Consultant/Test Manager
  • Client: CITI Bank, Pune, India
  • Technical Lead
  • Steria India Ltd., Pune, India
  • Team Lead
  • Tech Mahindra Ltd., Pune, India
  • Technical Associate
  • Wipro Technologies is a leading global information technology, consulting, and business process services company
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Project Manager

Northwestern Mutual
03.2020 - Current
  • Company Overview: Northwestern Mutual is one of the major Life Insurance companies based out at Milwaukee, WI, providing consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, and more
  • Managing the effort of designing, developing, and testing of new Underwriting Applications in Mainframes for all the deployments in New Issue Release and Risk Servicing train
  • All project manager accountabilities/responsibilities as outlined in the Project Management Framework
  • Serve as the first point of contact to Program teams and Release teams in terms of reporting, status update on the project deliverables for System Testing & Scrum team
  • Project oversight and guidance to large-scale, complex solutions often involving multiple internal and external team members
  • Directed critical business regulatory time bound large projects
  • Directed testing projects work plan / staffing / issues / risks / quality and scope in various Northwestern Mutual projects and releases
  • Responsible for managing tracking multiple budgets for all Testing efforts part
  • Coordination with various departments like Development/Scrum teams/Environment teams/Testing teams for project planning, scheduling, and deployment
  • Directed testing team and work allocation; Status Reporting and create monthly dashboards which integrates with JIRA, Confluence and provide comprehensive test execution trends along with defect reports
  • Directed System Integration Testing (SIT) User Acceptance Testing (UAT), Performance Testing and Security Testing
  • Manage change, communication, and transaction activities with leadership teams
  • Schedule and coordinate deliverable review meetings, Daily defect triage calls with project team and status update calls with leadership teams
  • Conduct quarterly and annual performance reviews of direct reports by establishing Goals & Objectives, evaluating the performance
  • Conduct regular meetings with team members to establish short-term and long-term goals to develop in their career paths
  • Manage resource capacity, allocation of tasks, and review of assignments and progress periodically for direct reports
  • Conduct Monthly Delivery Governance meetings with Senior management highlighting delivery excellence, engagement scores, focus areas, and opportunities for improvement
  • Conduct Bi-weekly review meetings with the Managers and Business team to build a professional relationship, oversee project status, discuss strategy, and handle escalations
  • Review estimation for individual project scope and budget by assessing the technical needs of the onsite and offshore teams, and determine the effort required in terms of the number of resources, hours for project completion, and cost and funding needs
  • Understand business requirement from Functional Specification document and user stories for application development, Maintenance, or enhancements
  • Also work as change management coordinator for the various regulatory projects prioritize change requests, assess their impact, and accept or reject changes
  • Document the change management processes and change plans and represent the CAB meetings
  • Provide technical assistance to testing teams to Identify; analyze mainframe related batch and validation through automation using REXX utility
  • Assist test teams in creating test JCLs and fixing JCL job abends using Fault Analyzer tool in Z/OS IBM host explorer
  • Provide technical guidance to team to validate the online screens using CICS
  • Provide business guidance to team in understanding the test scenarios and creating system test cases using tools such JIRA X-ray Utility for end-to-end system testing which involves JCL execution, transactions through CICS online screens and Automating application test script using Kevlar Framework
  • Coordinate walkthrough of the test cases designed by team with product owners, capturing the review comments from stakeholders and assist team in incorporating the changes accordingly
  • Provide Technical Assistance to teams in creating SQL queries for preparing test data by analyzing mainframe JCL and PL/I programs, and extracting data from database using tools such as DB2, VSAM, Oracle SQL Developer, IBM Data Studio along with evaluate the data using File Manager
  • Document the test plan after scope discussions with the test team and have it reviewed and approved by the Business stakeholders and project team
  • Work with the project team on the testing timelines of the project deliverables and on the governance framework
  • Implementation of Smart Test Optimization - an Orthogonal Array technique/Equivalence Partitioning/Boundary Value Analysis technique to help identify the 'critical' and 'infeasible' test combinations for complete test coverage during System, Regression testing on the product
  • Develop and implement comprehensive testing strategies aligned with multiple project objectives and business goals
  • Ensure the delivery of high-quality software products by defining and enforcing quality standards
  • Collaborate with development teams to integrate testing processes into the software development life cycle
  • Drive test automation initiatives, evaluating and implementing automation tools to enhance testing efficiency
  • Identify, assess and communicate project risks related to software quality, and develop mitigation strategies
  • Utilize metrics to drive continuous improvement in software quality and testing effectiveness and regularly report status of test activities to stakeholders
  • Own the communication and approval of test results with Product owners and Business Teams
  • Analyze and approve the readiness and migration of code and environment changes from development to testing by coordinating with the environment team and Release team
  • Accountable for determining and transitioning the ownership of relevant test artifacts, (documents, test cases, test beds, test environments, etc.) to ensure environmental cleanup, future use, maintenance, obsolescence
  • Attend planning sessions- Prioritize the story(work), estimate the effort needed for preparing Automation scripts, test cases, test execution by test teams and review them based on complexity, amount of work, risk, and uncertainty
  • Preparing Test closure report and traceability matrix and providing the closure report
  • Provide a root cause analysis and recovery method from Major/Critical system issues
  • Perform an internal Audit to improve the Quality of deliverables and support Audit for the project
  • Utilize manual effort reduction and Quality improvement tools to perform impact analysis on the applications and impacted Test cases
  • Northwestern Mutual is one of the major Life Insurance companies based out at Milwaukee, WI, providing consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, and more

Lead Consultant/Test Manager

Kohl's Corporation
11.2012 - 03.2020
  • Company Overview: Kohl's Corporation is a specialty retailer of apparel and accessories, operating 1,127 stores in 49 states and providing online shopping through its website Kohls.com
  • Leading 3 agile teams - finance and credit application along with In-store testing team from onsite
  • Leading release level testing and companion team testing
  • Responsible for delivering projects related to In-store app Omni-fulfillment app for Zebra & bluebird devices
  • Responsible for delivering the successful implementation of Omni-fulfillment app migration from bluebird device to Zebra device
  • Responsible for automating the applications (web & mobile) using selenium java-based framework
  • Responsible for in-sprint automation & making sure 80% automation achieved in the sprint itself
  • Responsible for delivering projects related to Finance domain online functionality like Invoice generation, Voucher creation, pay cycle set up by using mainframe CICS
  • Responsible for validating Gift card generation, card validation for Tax system by using mainframe CICS
  • Responsible for validating finance batch process like Account pay cycle, generating reports for invoice paid and etc
  • Responsible for validating Tax system batch process like doing taxware validation, generating tax report related to OOB and etc
  • Responsible for review of Design/Review/Execution of Test Strategy/Test Plan (Functional and Non-Functional)/Test Scenarios/Test script
  • Test environment planning and setup
  • Responsible for SIT, UAT and Production validation
  • Responsible for creating project estimates and resource allocation
  • Responsible for providing daily status report to project team/leadership with execution status and weekly status report with project status
  • Responsible for make a trace of all resources work
  • Responsible for support SIT, UAT and performance execution
  • Responsible for providing the Weekly Status Report for any project-to-project team
  • Responsible for preparing all relevant docs for project audit
  • Kohl's Corporation is a specialty retailer of apparel and accessories, operating 1,127 stores in 49 states and providing online shopping through its website Kohls.com

Technical Lead

CITI Bank
09.2011 - 10.2012
  • Company Overview: CITI Bank provides a range of financial services including margin lending, collateral tracking, and credit reporting
  • Responsible for preparing precise and accurate daily/weekly reports
  • Responsible for Implementation (demotion/promotion) of component, batch schedule
  • Abend fixes and job monitoring activity
  • Keeping Client updated on the exact status of requests through status reports/Calls with timely and unambiguous communication
  • Supporting the application for 3 countries including all the Dev work, Supports and change request
  • Responsible for the entire batch support activity, batch schedule in OPC
  • Responsible for analyzing and interpret Connect Direct file transfer issues
  • Involved in file agent configuration and connect direct set up in mainframe environment
  • Involved in creating Connect Direct jobs in Mainframe environment
  • Having knowledge of Connect Direct basic commands and installation, upgradation
  • Having basic knowledge of Sterling Control Center
  • Responsible for preparing the weekly Utilization and monthly metrics report at Offshore
  • Making sure pipeline of the requests available & the workflow to the team is consistent for the better utilization
  • Responsible for requirement gathering, Initial Analysis, Estimation, and Reviews
  • Responsible for solving queries from team members
  • Impact Analysis and solving the TILs assigned in QC
  • CITI Bank provides a range of financial services including margin lending, collateral tracking, and credit reporting

Team Lead

Steria India Ltd.
09.2010 - 09.2011
  • Company Overview: Steria India Ltd
  • Is a leading provider of IT services and solutions, specializing in various domains including financial services
  • Client: Barclaycard, UK
  • Debt Manager is the primary back-office processing system of Barclaycard
  • Responsible for assign work and review day to day project activities performed by the team member
  • Responsible for providing status updates concerning Incident records to client
  • Responsible for Carrying out Incident Management activities according to the process defined along with performing the quality audit
  • Incident Resolution Coordination with 3rd parties - managing conf calls
  • Responsible for Change Management activities
  • Responsible for Investigation, Root cause analysis and to provide solution for Problem and Incident management
  • Responsible for pre and post project Implementation activities
  • Steria India Ltd
  • Is a leading provider of IT services and solutions, specializing in various domains including financial services

Technical Associate

Tech Mahindra Ltd.
01.2007 - 09.2010
  • Company Overview: Tech Mahindra Ltd
  • Is a leading provider of IT services and solutions, specializing in telecommunications and technology
  • Client: AT&T USA
  • Subject Matter Expert/Senior Developer
  • Project: AT&T CCB SE Billing
  • Understanding and documenting the AT&T’s Billing System
  • Requirement analysis thru client meetings
  • Doing Impact analysis of HLD and preparing LLD for the maintenance project
  • Performing peer reviews to ensure adherence to Tech M and AT&T processes
  • Helping other Developers to establish a clear understanding of the business functional requirement, and either developed functional designs to meet the requirements or reviews
  • Planning (effort estimation) and execution (design and development) of major and minor enhancement projects
  • Responsible for resolving connect direct abend in Mainframe
  • Preparing connect direct jobs in Mainframe environment
  • Tech Mahindra Ltd
  • Is a leading provider of IT services and solutions, specializing in telecommunications and technology

Developer

Vidéotron
01.2007 - 04.2008
  • Company Overview: Vidéotron is a company engaged in cable television, interactive multimedia development, Internet access services, cable telephony and wireless
  • Attended transition sessions with the older solution provider for the client to understand client requirements better and provide better support
  • Requirement analysis thru client meetings
  • Doing Impact analysis of HLD and preparing LLD for the maintenance project
  • Performing peer reviews to ensure adherence to Tech M and AT&T processes
  • Helping other Developers to establish a clear understanding of the business functional requirement, and either developed functional designs to meet the requirements or reviews
  • Planning (effort estimation) and execution (design and development) of major and minor enhancement projects
  • Responsible for resolving connect direct abend in Mainframe
  • Preparing connect direct jobs in Mainframe environment
  • Vidéotron is a company engaged in cable television, interactive multimedia development, Internet access services, cable telephony and wireless

Education

Bachelor of Engineering - Electronics & Tele-Communication

BPUT

Skills

  • COBOL
  • JCL
  • DB2
  • VSAM
  • CICS
  • File Manager
  • SCLM
  • IBM Debugger
  • SAR
  • Panvalet
  • STS
  • CONNECT:DIRECT
  • TWS
  • Service Manager7
  • File-AID
  • HP ALM Quality Center
  • Change man
  • JSP
  • PeopleSoft Finance
  • QTP
  • JIRA
  • Confluence
  • Fault Analyzer
  • AWS Cloud Watch
  • AWS Step Function
  • AWS SQS
  • DynamoDB
  • Gen AI
  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Relationship building
  • Strategic planning
  • Schedule management
  • Client relations
  • Customer relations
  • Stakeholder communications
  • Staff management
  • Work flow planning
  • Budgeting and forecasting
  • Risk management
  • Project estimation and bidding
  • Scope management
  • Project scope
  • Budget control
  • Cross-functional collaboration
  • Project scope analysis
  • Coaching and mentoring
  • Processes and procedures
  • Cost control
  • Conflict management
  • Data analysis
  • Project closure
  • Team bonding
  • Agile methodology
  • Data review
  • Presentations
  • Performance improvements
  • Technical support
  • Compliance monitoring
  • Customer relations specialist
  • Resource allocation
  • Performance evaluations
  • Forecasting
  • Team leadership & development
  • Issue resolution
  • Business analysis
  • Troubleshooting
  • Product life cycle management
  • Continuous improvement
  • Quality assurance management
  • Audit coordination
  • Performance metrics
  • Risk analysis and mitigation
  • Quality control tests
  • Work Planning and Prioritization
  • Quality assurance background
  • Defect tracking
  • Test planning
  • Agile methodologies
  • Quality assurance experience
  • Defect identification
  • Deadline adherence

Certification

  • ITIL Foundation Certificate in IT Service Management - AXELOS Global Best Practice.
  • Professional Scrum Master (PSM) - Scrum.org.

Languages

English
Full Professional

Timeline

Project Manager

Northwestern Mutual
03.2020 - Current

Lead Consultant/Test Manager

Kohl's Corporation
11.2012 - 03.2020

Project Manager

Wipro Technologies
09.2011 - Current

Technical Lead

CITI Bank
09.2011 - 10.2012

Team Lead

Steria India Ltd.
09.2010 - 09.2011

Technical Associate

Tech Mahindra Ltd.
01.2007 - 09.2010

Developer

Vidéotron
01.2007 - 04.2008

Bachelor of Engineering - Electronics & Tele-Communication

BPUT

Similar Profiles

CREATE PROFILE
Sandeep Kumar Nayak