Sander E GomezSalcedo
Bloomfield
Summary
Results-oriented distribution owner with over 8 years of experience in inventory management and customer relationship development. Known for effective communication and teamwork, consistently enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Distribution owner
BBJ Distribution LLC.
Wharton
05.2021 - Current
- Leveraged knowledge of food products and promotions to effectively inform customers and enhance their shopping experience.
- Educated customers on food safety practices and proper storage techniques.
- Stocked shelves and organized displays to enhance product visibility.
- Addressed customer inquiries via phone or email promptly to ensure satisfaction and foster trust.
- Reached out to accounts regularly to check on needs, offer new services and increase business opportunities.
- Monitored inventory levels to ensure adequate stock availability for customers.
- Strengthened customer relationships through prompt service and effective resolution of complaints.
Uber Driver
Uber Eats
Jersey City
01.2016 - Current
- Delivered food items promptly to customers across various locations.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding delivery status and instructions.
- Provided excellent customer service by addressing inquiries and concerns professionally.
- Ensured food safety standards were met during transport and delivery.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Handled cash and electronic payments accurately during transactions.
Uber Driver
Uber
Jersey City
01.2016 - Current
- Navigated city routes efficiently to ensure timely passenger pickups.
- Provided excellent customer service to enhance rider experience during trips.
- Managed in-app navigation and communication with riders for seamless rides.
- Adapted to changing traffic conditions while ensuring passenger safety throughout journeys.
- Handled cashless transactions and ensured secure payment processing through the app.
- Maintained vehicle cleanliness and performed routine maintenance checks regularly.
- Coordinated with Uber support for issue resolution and rider feedback management.
- Collaborated with local drivers to share tips on effective driving strategies and routes.
Distribution owner
Sanders UTZ LLC.
Jersey City
04.2015 - 02.2024
- Identified needs of customers promptly and efficiently.
- Addressed customer requests and inquiries promptly, contributing to increased satisfaction.
- Delivered attentive service to customers in person and over the phone, enhancing their overall experience.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
- Completed route and all stops daily in an efficient and timely manner.
- Performed routine maintenance and repair tasks on equipment to ensure optimal performance.
- Worked effectively in team environments to make the workplace more productive.
Busniess owner
El bravo mini Market
Jersey City
01.2013 - 01.2015
- Managed daily operations of local grocery store, optimizing workflow for efficiency.
- Handled inventory management, ensuring timely ordering and organized stock to meet customer demand.
- Developed marketing strategies to promote products and enhance store visibility.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained, and supervised employees.
- Monitored cash flow to ensure proper budgeting of resources.
- Provided exceptional customer service and resolved customer inquiries effectively.
- Resolved customer issues through thorough research and prompt decision-making, enhancing customer satisfaction.
Education
High School Diploma -
Jose Andres Bello
Dominican Republic 05-1997
Skills
- Inventory management
- Route optimization
- GPS navigation
- Profit and loss analysis
- Time management
- Process improvement
- Customer relationship management
- Cash handling
- Marketing strategy
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Attention to detail
- Food safety practices
Languages
English
Professional
Spanish
Professional
Timeline
Distribution owner
BBJ Distribution LLC.
05.2021 - Current
Uber Driver
Uber Eats
01.2016 - Current
Uber Driver
Uber
01.2016 - Current
Distribution owner
Sanders UTZ LLC.
04.2015 - 02.2024
Busniess owner
El bravo mini Market
01.2013 - 01.2015
High School Diploma -
Jose Andres Bello