Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
4
4
years of professional experience
Work History
Subject Matter Expert
Amazon
08.2019 - 08.2022
Led and mentored a team of 30 associates with support from superiors, ensuring efficient operations and high-performance standards.
Addressed associates' inquiries and concerns through regular huddles and one-on-one sessions, fostering a deep understanding of processes and boosting productivity.
Contributed to process enhancements resulting in reduced handling time and improved work quality, driving operational efficiency and customer satisfaction.
Conducted client relations training sessions aimed at increasing prospect-to-client conversion rates and generating frequent referrals, bolstering business growth and client retention.
Documented diagnostic results and supported root cause analysis and troubleshooting.
Machine Learning Data Associate
Amazon
01.2019 - 01.2020
Responsible for screening and finding out storage errors in fulfillment centers across the world
Managed and processed large-scale datasets for machine learning applications, ensuring data quality and consistency to meet project requirements.
Executed data cleaning, preprocessing, and transformation tasks utilizing tools and techniques to enhance dataset suitability for model training and analysis.
Collaborated cross-functionally to define data needs and specifications for machine learning initiatives, ensuring alignment with project objectives and timelines.
Supported the development and deployment of machine learning models by providing expert insights on dataset characteristics and features.
Conducted thorough evaluation and validation of machine learning models, utilizing data analysis techniques to assess performance and refine models iteratively.
Managed multiple concurrent projects, effectively prioritizing tasks based on deadline requirements and resource availability.
Business Development Manager
Chutkime
03.2018 - 04.2018
Spearheaded business development initiatives, fostering strategic partnerships and client relationships to drive revenue growth.
Implemented project control measures to ensure timely execution of deliverables and adherence to budget constraints.
Collaborated with cross-functional teams to streamline operations and enhance efficiency in project workflows.
Analyzed market trends and competitor activities to identify opportunities for product enhancement and market expansion.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
MBA - Business Analytics
Saint Peter's University
Jersey City, NJ
03.2024
Skills
Microsoft Excel, PowerPoint, Access, Google Analytics
Familiar with Python
Project Management
Experience in Leadership
SQL
Financial Advising
Accounting Principles
Cost-benefit analysis
Business Intelligence Testing
Tableau
Accomplishments
Title: Consumer behavior towards online food delivery applications
Analyzed buying preferences and current brand awareness of swiggy and Zomato (food delivery apps) by conducting
primary research
Suggested and built strategies to expand the target group and brand awareness among the consumers
Data analysis and interpretation through convenience sampling method
Interests
Received the BEST STUDENT OF THE YEAR award in my inter-college.
Bagged prizes for elocution, and essay writing in various public speaking competitions Hosted events since schooling
Hosted an Amazon event with an audience of more than 3k.
Received many awards as BEST SME in my previous company.