Sandhya Chopra
Frisco
Summary
Highly organized professional with 6+ years experience in supporting project operations, administrations and people operations. Skilled in translating customer needs into structured workflows, managing onboarding and collaborating with cross functional teams. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for service delivery, project management making significant contributions to organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
TechnicalCoordinator/Instructor
The Tutoring Center
11.2023 - Current
- Supported product - like service delivery by ensuring consistent customer experience across onboarding, usage and ongoing engagement.
- Coordinated technical project timelines and resources to ensure timely completion of deliverables.
- Led troubleshooting efforts for technical issues, providing solutions that minimized downtime and improved productivity.
- Providing one to one guidance to the students. Doing Assessments & Evaluations of students to understand their progress. Delivering engaging instruction to students. Maintaining a supportive learning environment.
- Coordinate with HR to manage employee benefits deductions and resolve payroll discrepancies.
- Managed the employee onboarding process, including preparing offer letters
- Conduct orientation sessions, introducing new employees to company policies, procedures, culture, and values.
Project Coordinator
Ariel Networks
01.2013 - 02.2015
- Administer and coordinate all HR activities, including recruitment, onboarding, benefits, and employee relations.
- Link budget, understand how enhance uplink tuning is performed, Handling and Leading 6 Team members
- Able to make recommendations of parameter changes.
- Facilitate new hire orientation, ensuring a smooth onboarding experience for new employees.
- Managed project documentation and reporting processes, enhancing communication among stakeholders.
- Drive test analysis and initial tuning.
Head of the Department
HITM
08.2009 - 12.2013
- Worked as Head of Department dealing technically with120+ students in different projects.
- Maintained records of personnel-related data, including payroll, personal information, leaves, and turnover rates.
- Oversaw department operations, ensuring compliance and efficiency.
- Contributed to ad-hoc projects involving training, on boardings and project management.
- Working with students on SW/HW features , capabilities and concepts of various technical areas like designing, testing, documenting.
- Multi Career Layer Balancing and Load management.
Education
AAS-HRM -
Collin County Community College District
Frisco12.2025
Master's in Technology - undefined
Kurukshetra University
India06.2012
Bachelor's in Technology - undefined
Kurukshetra University
India06.2009
Skills
- Data Analysis
- Problem Solving
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Time management
- Administrative skills
- Communication Skills
- Leadership
- Employee Engagement
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
Accomplishments
- Supervised team of 10+staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- [Area of certification] Training - [Timeframe]
Languages
English (Native)
Hindi (Native)
Timeline
TechnicalCoordinator/Instructor
The Tutoring Center
11.2023 - Current
Project Coordinator
Ariel Networks
01.2013 - 02.2015
Head of the Department
HITM
08.2009 - 12.2013
Master's in Technology - undefined
Kurukshetra University
Bachelor's in Technology - undefined
Kurukshetra University
AAS-HRM -
Collin County Community College District