Sandhya Hemakumar
Marlborough
Summary
Senior QA Manager with Built In, known for transforming QA into a proactive discipline and significantly improving defect resolution rates. Specializes in automated testing using Playwright and strategic planning, fostering cross-functional collaboration and continuous improvement. Demonstrated leadership in mentoring teams and streamlining processes to enhance efficiency and quality.
Overview
14
14
years of professional experience
Work History
Senior QA Manager
Built In
05.2022 - Current
- Scaled QA function by mentoring in-house engineers and offshore testers, enhancing defect resolution rates.
- Transformed QA from reactive to proactive discipline, establishing automation roadmap and continuous improvement initiatives.
- Integrated AI tools for code review quality, implementing web vitals and SEO performance testing.
- Drove adoption of Playwright automation frameworks, increasing efficiency and expanding test coverage.
- Led API testing efforts, ensuring reliability, performance, and security of backend services.
- Oversaw execution of functional, integration, regression, performance, and usability testing types.
- Designed metrics to evaluate QA strategies, enabling data-driven decisions for efficiency improvements.
- Conducted performance testing with Snowflake and SQL Workbench while managing CI/CD automation with CircleCI.
QA Lead
Cencora
11.2011 - 05.2022
- Led end-to-end testing processes, supporting various business units.
- Developed and deployed scalable test strategies for functional, performance, security testing, etc.
- Coordinated cross-departmental initiatives to foster proactive issue identification and risk mitigation.
- Managed and mentored QA team members, including hiring and facilitating Agile processes.
- Migrated on-premise TFS solutions to Azure DevOps for CI/CD integration.
- Designed test plans and automated testing strategies for SaaS and legacy C# applications using Protractor/Puppeteer and JMeter.
- Performed API testing via SOAP UI and cross-browser validation across multiple platforms.
- Acted as liaison with offshore vendors and 3rd parties to ensure on-time project delivery.
Education
Master of Science -
SNHU
01.2006
Skills
- Leadership and team development
- Strategic planning
- Process optimization
- Standards compliance
- Data-driven decision making
- Cross-functional collaboration
- AWS cloud services
- Version control with GitHub
- Continuous integration with CircleCI
- Data warehousing with Snowflake
- Data visualization using Tableau
- Workflow automation with N8N
- Application development with Appsmith
- Automated testing with Playwright
- SQL database management
- Azure DevOps practices
- Test management expertise
- Agile project management with JIRA
- Manual and automated testing strategies
- Integration testing methodologies
- End-to-end testing processes
- Backend testing (SQL)
- Data-driven testing approaches
- API testing techniques
- Performance testing strategies
- Smoke and stress/load testing methods
- Typescript programming skills
- JavaScript programming skills
Leadership Philosophy
I lead with transparency, collaboration, and a focus on continuous learning. My goal is to empower teams to deliver excellence by fostering a culture of accountability, innovation, and shared success.
Core Skills
Building, mentoring, and managing high-performing QA teams., Defining quality objectives and aligning QA strategies with organizational goals., Streamlining QA processes to improve efficiency and product quality., Expertise in Agile/Scrum, Leveraging metrics to drive continuous improvement., Bridging QA, Development, Operations, and Business units.
Personal Information
Citizenship: US Citizen
Timeline
Senior QA Manager
Built In
05.2022 - Current
QA Lead
Cencora
11.2011 - 05.2022
Master of Science -
SNHU