Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Sandhya Mukunda

Sandhya Mukunda

Plano,TX

Summary

Experienced commercial leader with 18 years in strategic roles, driving revenue growth and business transformation. Excels in building strong internal and external stakeholder relationships, developing tailored business solutions, and leading cross-functional teams towards exceeding strategic goals. Known for strong business & commercial acumen. Eager to leverage expertise in managing large portfolios and achieving market share growth to drive success in your organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

National Account Manager - Independent & Emerging Grocery

Suntory Oceania
04.2023 - 06.2024

Company Overview: $3 Billion multi-beverage company including a portfolio of alcoholic and non-alcoholic beverages

  • Oversaw $80M portfolio, including Metcash and Aldi, driving substantial business growth
  • Conducted range reviews for product alignment
  • Secured 55% discount in customer contracts, enhancing profitability
  • Achieved category captaincy through effective joint business planning and collaboration
  • Led comprehensive pricing and promotion strategies
  • Responsible for accurate forecasting, field team execution and managing trade shows
  • Achieved 25% extra space allocation in planograms for Energy category and boosted market share by +0.5 percentage points
  • Boosted Metcash and Aldi business by 38% and 70%, outpacing market trends
  • Spearheaded efforts to expand macro-space for energy drinks and sports drinks
  • Achieved incremental ranging for 15 new products
  • Received supplier product innovation of the year award for creating a new RTD coffee category
  • Engaged in modeling and customer negotiations for direct to indirect supply model transition

National Sales Optimisation Manager

All G Foods
09.2021 - 03.2023

Company Overview: All G Foods is an alternative proteins start-up and Bennett St Dairy is a desserts and baked goods start-up

  • Managed national accounts including major grocery, independent grocery, convenience, meal providers and export partners - Metcash, Coles, Ampol, Woolworths, Marley Spoon
  • Secured deals with major foodservice distributors like Bidfood and PFD
  • Established partnerships with notable brands like TGIF (The Signature Group) and Betty's Burgers
  • Spearheaded the commercial launch of new products and launched 12 SKUs in 12 months via retail and foodservice channel
  • Optimized sales process for efficiency
  • Designed financial targets for performance measurement
  • Ensured strategic alignment through efficient S&OP process leadership
  • Manage national sales team's performance for financial objectives
  • Conducted data analysis and forecasting achieving a forecast accuracy of 55% to 75% in 3 months
  • Surpassed industry benchmarks for revenue run rate among alternative protein businesses
  • Expanded network to over 250 distribution points at launch and secured ranging with a major retailer Woolworths within 6 months of launch
  • Steered custom development and deployment of Salesforce CRM

Head of Business Unit

Camp Australia
01.2016 - 08.2021

Company Overview: Largest provider of Outside School Hours Care and Vacation Care in Australia

  • Oversaw Vacation Care Business's $30 Million P&L -
  • Delivered 15,000 programming days across 300 schools nationwide
  • Headed diverse onshore and offshore teams in planning, marketing, service delivery, contact center and logistics
  • Designed comprehensive transformation roadmap and led project management for critical transformation initiatives to achieve on time, on budget, on scope outcomes
  • Led the complete rebranding project and launch of a new booking portal, resulting in a 10 FTE reduction in offshore operations
  • Consolidated multiple suppliers into Woolworths, achieving over 30% savings
  • Achieved $3.5 million savings through procurement process efficiencies
  • Headed project to digitize compliance, boosting assessment ratings for 47% of schools
  • Refined workflow in invoice handling, generating better cash flow projections
  • Enhanced profitability through optimization of underperforming school management
  • Boosted vacation care program satisfaction scores through creative initiatives

Business Manager

Probe Group
05.2014 - 12.2015

Company Overview: Leading Australian BPO

  • Cultivating and nurturing key client relationships
  • Key accounts managed - Energy Australia, City West Water, Origin Energy, Vodafone
  • Analyzed campaign performance metrics and KPIs to identify and implement continuous improvement initiatives
  • Established the entire disconnections process for Energy Australia
  • Enhanced overall collections by 25% in six months
  • Boosted first step resolution efficiency by 10% in three months

Lead Consultant

People Business Consulting
02.2010 - 01.2013

Company Overview: Boutique management consulting firm specialized in Talent Management and Leadership Development

  • Established consultancy services in a new region from the ground up
  • Resolved complex client problems by analyzing available information and developing actionable solutions.
  • Drafted proposals tailored specifically for each client's unique requirements.
  • Maintained stakeholder relations and communications to translate business objectives.
  • Devised business analysis strategy, policies and proposals to meet organizational targets.
  • Managed budgets, resources, and timelines related to assigned projects.
  • Projects led: Competency framework design, performance management systems, employer branding and employee engagement
  • Oversaw key accounts such as IBM, RBS, Genpact, Genzyme, Jubilant Lifesciences, Sanofi, Johnson & Johnson
  • Achieved acquisition of the company's largest international project spanning 13 nations
  • Achieved cost reduction of approximately $36,000 through strategic process changes and report automation
  • Recognized as the youngest consultant managing a major account

Manager - Global Sales

HCL Technologies
05.2008 - 01.2010

Company Overview: Third largest Indian multinational IT consulting company

  • Responded to global tenders -Coordinated appropriate pricing models and solutions for multi-million dollar deals
  • Spearheading client meetings showcasing organizational expertise in IT applications and infrastructure
  • Revitalized knowledge management system, boosting efficiency in handling RFPs and RFIs
  • Directed two bids from initiation to BAFO stage for Data Center Hosting and End User Computing Services

Education

Masters - Business Administration

SP Jain Centre of Management
01.2008

Bachelors - Engineering

BMS College of Engineering
India
01.2005

Skills

  • Strategic Business Development
  • Project management
  • Sales & Account Management
  • Category Management
  • P&L Accountability
  • Budgeting
  • Data-Driven Forecasting
  • Revenue Growth
  • Budget Optimization
  • Key Metrics Evaluation
  • Supplier Relationship Management
  • Data Analysis Expertise
  • Developing High-Performing Teams
  • Leading cross-functional teams
  • Effective Communication Skills
  • Stakeholder Engagement
  • Goal-Focused
  • Commitment to Continuous Learning
  • Flexible Problem Solver
  • Tools/ CRM: IRI, Nielsen, Salesforce, Zendesk, Microsoft Project, Power BI, Office 365, Hubspot, Miro, Microsoft Dynamics
  • Skilled in Contract Negotiation
  • Contract Compliance Management
  • Building Strategic Client Relationships
  • Facilitating Positive Customer Experiences
  • Continuous Improvement Strategies
  • Sales pipeline development
  • Business growth and retention
  • Solution selling
  • Strategic Planning
  • Data-driven decision-making
  • Pricing and Promotional planning
  • Strategic planning skills
  • Sales Presentations
  • Joint customer business planning
  • Contract Negotiations

Certification

  • Power BI for the Business Analyst, 2018
  • Lean Six Sigma - Green Belt, 2020
  • Microsoft Project Fundamentals, 2021

Timeline

National Account Manager - Independent & Emerging Grocery

Suntory Oceania
04.2023 - 06.2024

National Sales Optimisation Manager

All G Foods
09.2021 - 03.2023

Head of Business Unit

Camp Australia
01.2016 - 08.2021

Business Manager

Probe Group
05.2014 - 12.2015

Lead Consultant

People Business Consulting
02.2010 - 01.2013

Manager - Global Sales

HCL Technologies
05.2008 - 01.2010

Masters - Business Administration

SP Jain Centre of Management

Bachelors - Engineering

BMS College of Engineering
Sandhya Mukunda