Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

SANDHYA PRAKASH

San Francisco,CA

Summary

Dynamic Leader with 15 Years of Expertise in Global Program Managing, Executive Briefings and Sales Enablement 15+ years of business development experience in enterprise mobility, cloud solutions, and advisory consulting, with a strong focus on strategy, content development, and innovation within the Apple ecosystem Proven track record of managing global, cross-functional programs, ensuring content creation, development, and execution that aligns with organizational goals and audience needs Extensive experience working with senior leadership, product teams, and cross-functional partners to design and deliver high-impact content and briefing experiences for internal and external stakeholders Expertise in sales enablement, creating, curating, and managing customer-facing content that simplifies complex technical concepts and enhances customer engagement Strong proficiency in leveraging AI-powered tools and technology to drive content management, streamline workflows, and improve efficiency in content creation, approval, and publishing Exceptional communication skills with the ability to distill complex business topics into simple, actionable language for diverse stakeholders, including C-level executives Highly collaborative, with a demonstrated ability to build strategic partnerships and influence across all levels of management to drive alignment and execution

Overview

16
16
years of professional experience

Work History

Senior Account Manager

Apple
01.2018 - Current
  • Manage a book of 160 Strategic Accounts across the Silicon Valley market, driving business development and platform adoption within the enterprise ecosystem.
  • Led cross-functional teams across Apple Finance, Retail Leadership, Systems Engineers, and Enterprise to develop scalable, repeatable solutions for key accounts, ensuring alignment with business goals and objectives.
  • Exceeded revenue goals consistently by up to+30% YOY to end the year with $20 million in revenue, contributing to overall company growth.
  • Developed content and training materials to empower internal stakeholders and partners to better understand Apple's ecosystem, enhancing product adoption and customer retention.
  • Engaged regularly with C-level executives, establishing strategic partnerships and ensuring tailored, impactful presentations and briefings that met diverse organizational needs.
  • Mentored new account managers by providing leadership in strategic sales cycles, facilitating training on product solutions, and enhancing content for internal learning programs.

Global Trainer

Apple
01.2016 - 01.2018
  • Facilitated multi-market training events, to class sizes of 10-50 attendees, ensuring alignment with Apple's core values, and achieving high satisfaction ratings from participants
  • Delivered global web-training for a wide range of employee groups within Apple, from Retails Sales Associates, Genius Bar Technicians to Senior managers
  • Led multiple training sessions for a company wide CRM platform transitions, while ensuring attendee comprehension and engagement via Webex
  • Designed and implemented customized content for global training programs, focusing on best practices in sales, technical support, and customer engagement

Sales & Technical Specialist

Apple
01.2012 - 01.2016
  • Provided technical support and delivered solutions-based sales presentations, educating customers and fostering loyalty.
  • Delivered customer-centric solutions, including personalized product demonstrations and educational workshops, that reinforced Apple's value proposition and drove customer retention.
  • Worked closely with product teams to identify and address customer needs, delivering tailored content to drive engagement and adoption.

Assistant Director of Admissions / Territory Manager

School of the Art Institute of Chicago
01.2009 - 12.2009
  • Managed a territory of over 100 high schools in the Mid-western and Chicago markets to recruit students and grow college enrollment
  • Developed recruitment strategies and led content creation for college admissions events.
  • Hosted engaging presentations and briefings for prospective students and their families, effectively communicating the value of the institution and guiding applicants through the admissions process.

Education

Bachelor of Arts - Communication

Bluffton University
Ohio

Bachelor of Arts - Fine Arts

Bluffton University
Ohio

Associates of Liberal Arts -

Hesston College
Kansas

Project Management - Leading Organizations to Success

MIT XPRO

Graduate Certificate - Learning Design and Technology

Harvard University Extension School

Skills

  • Program Management
  • Sales Enablement
  • Executive Briefing Content Creation
  • Cross-Functional Team Leadership
  • Stakeholder Management
  • Presentation Skills
  • Business development
  • Organizational strategy development
  • Contract Negotiations

Key Qualifications

  • Dynamic Leader with 15 Years of Expertise in Global Program Managing, Executive Briefings and Sales Enablement
  • 15+ years of business development experience in enterprise mobility, cloud solutions, and advisory consulting, with a strong focus on strategy, content development, and innovation within the Apple ecosystem
  • Proven track record of managing global, cross-functional programs, ensuring content creation, development, and execution that aligns with organizational goals and audience needs
  • Extensive experience working with senior leadership, product teams, and cross-functional partners to design and deliver high-impact content and briefing experiences for internal and external stakeholders
  • Expertise in sales enablement, creating, curating, and managing customer-facing content that simplifies complex technical concepts and enhances customer engagement
  • Strong proficiency in leveraging AI-powered tools and technology to drive content management, streamline workflows, and improve efficiency in content creation, approval, and publishing
  • Exceptional communication skills with the ability to distill complex business topics into simple, actionable language for diverse stakeholders, including C-level executives
  • Highly collaborative, with a demonstrated ability to build strategic partnerships and influence across all levels of management to drive alignment and execution

Timeline

Senior Account Manager

Apple
01.2018 - Current

Global Trainer

Apple
01.2016 - 01.2018

Sales & Technical Specialist

Apple
01.2012 - 01.2016

Assistant Director of Admissions / Territory Manager

School of the Art Institute of Chicago
01.2009 - 12.2009

Bachelor of Arts - Communication

Bluffton University

Bachelor of Arts - Fine Arts

Bluffton University

Associates of Liberal Arts -

Hesston College

Project Management - Leading Organizations to Success

MIT XPRO

Graduate Certificate - Learning Design and Technology

Harvard University Extension School