Sandhya Surendran

• Reported to the controller
• Demonstrated exceptional attention to detail and fiduciary duty processing cash receipts and daily AR/AP functions.
• Built internal and external relationships with a team-centered and collaborative work style.
• Process the Cash Receipts and Accounts Receivable daily. Record and post all daily accounts receivable transactions including processing credit cards, daily cash receipts, and electronic payments.
• Processed AP invoices daily, including recording/posting requests submitted to Bill.com, employee expense reports, wire transfers, and EFT payments.
• Ensure proper backup and correct coding of all expenses.
• Reconciles the corporate Amex and BOA Visa accounts entries monthly. Creates monthly journal entry to be posted into the accounting system. Ensure the policy and procedures for monthly credit card reports are being followed by staff, appropriate backup is included, and expenses are coded correctly.
• Update the event budgets on a weekly basis. Enter expenses incurred YTD in the appropriate expense line item.
• Maintain all appropriate Accounts Receivable and Accounts Payables vendor file information.
• Perform miscellaneous projects or research as requested.

• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using proprietary software.
• Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
• Serve as liaisons between office partners, patients and payers for multiple branches.
• Reviewing office sales for appropriate documentation
• Generating and billing claims and invoices for multiple branches.
• Follow up on unpaid accounts for branches

• Perform statistical analyses to gather data for operational and forecast team needs.
• Keep detailed records of daily progress to identify and correct areas needing improvement.
• Responsible for creating schedules for practice, study hall, and game days and spreadsheets for each team member’s class schedule
• Assist with travel and accommodations for away games for the team.
• Manage the volunteers and workers who assisted with home games at the field.
• Manage the sales of concessions and gear at each home game.

• Executed record filing system to improve document organization and management.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Edited documents to improve accuracy of language, flow and readability.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Monitored the Deans work calendar and scheduled appointments, meetings and travel.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Assisted in arranging programs, events, or conferences, including catering.

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Created lasting relationships with guests that built loyalty and drove hotel revenue.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
• Updated customer accounts with add-on room charges, minibar use and room service bills.
• Managed event logistics and operations, including support staff, vendor services and volunteers.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Promoted local entertainment and sporting events and offered details to assist patrons.