Sandi Adams

• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Checked personal and professional activities to remind employer of priority tasks and deadlines.
• Performed various clerical tasks and organized office areas to promote productivity.
• Maintained clerical correspondence via email and phone.
• Booked flights, hotel accommodations and ground transportation for smooth business travel.
• Managed household inventory and maintenance schedules.

• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Coordinated meeting and work schedules for staff teams and executives.
• Leveraged word processing software to create proposals, letters and memos.
• Obtained signatures for financial documents and internal and external invoices.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.

Lease Administrator/Administrative Assistant

• Provided administrative support for a 15-member team of associates who handled all company-owned vehicles from forecast to redistribution.
• Coordinate collections with strong communication skills, researching abilities, strong negotiation skills, the ability to take appropriate steps, and the potential to stay calm and composed while dealing with difficult customers.
• Customer Care and Client relations, receive, review, and process lease documentation, finalizing the company's acquisition in use and return of vehicles.
• Identified and solved problems to enhance management and business direction.
• Liaised between customers, executive management, other staff members and suppliers to streamline and simplify communications.
• Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
• Manual input of accessories for use for a printed and online booklet for distribution to employees to make selections for Lease and Company vehicles.
• Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
• Used conflict resolution skills to quickly resolve issues.
• Contacted and followed up with lessee's on renewal notices.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
• Prepared lease paperwork and obtained signatures.