Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandi Easley

Marie
Shawnee, OK,OK

Summary

Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I enjoy people pleasing, so my guest never leave unhappy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrell
Shawne, OK
01.2023 - 10.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cashier

Little Caesars
Dell City, OK
02.2016 - 01.2019
  • Resolved problems, improved operations and provided exceptional service.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Delivered services to customer locations within specific timeframes.

Server

Mcloud Cafe
McLoud, OK
Feb.2014 - Jan.2017
  • Used slow periods to restock supplies, ice, trays, and delivery bags. Was alone to serve all guest, as well as cash guest tickets out for most of the day shift. I learned how to become a speedy server at this cafe.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

High School Diploma -

Guthrie Job Corps Center
Guthrie, OK
05-2005

Skills

  • Order Management
  • Food Running
  • Food Delivery
  • Supply Restocking
  • Table Bussing
  • Safe Food Handling
  • Strong Work Ethic
  • Food station setup
  • Liquor, wine, and food service
  • POS operation

Certification

Liquor Sales License

Timeline

Server

Cracker Barrell
01.2023 - 10.2024

Cashier

Little Caesars
02.2016 - 01.2019

Server

Mcloud Cafe
Feb.2014 - Jan.2017

High School Diploma -

Guthrie Job Corps Center

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Sandi EasleyMarie