Sandra K. Ferguson
United States
Summary
Accomplished real estate expert with over $6.5 million in sales at Keller Williams Realty. Proficient in negotiation and social media marketing, effectively building relationships to improve client satisfaction. Focused on delivering excellence and meticulous in transaction management.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Sales Associate (Part-Time)
Williams Sonoma
Oklahoma City, United States
09.2024 - Current
- #Top 1% of Williams Sonoma’s (“WS”) sales team specializing in high-end products for the home and home furnishings
- Provide in-depth product info to achieve sales goals daily and weekly
- Energetic customer service by exemplifying World-Class service standards of WS
- Candidate for WS’ President’s Club.
Residential Real Estate Agent / Interior Designer
eXp Realty LLC
Atlanta, United States
07.2024 - Current
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Compared recently sold area properties to determine competitive market prices
- Liaison between buyers / sellers to establish favorable prices and negotiate contract terms
- Assisted buyers with lenders, re comparable market analysis homes sold in specific neighborhoods, communicated lenders’ requirements, budget and assessed property met clients needs and expectations maintaining stellar client communication
- Marketing, branding via all social media, held client open houses and attended broker caravans.
Residential Real Estate Agent / Interior Designer
Keller Williams Realty of North Atlanta
Alpharetta, United States
01.2022 - 07.2024
- Delivered results-oriented customer service by keeping clients informed of the latest real estate market trends
- Prioritized lead generation; worked independently with consistency, developed monthly marketing and social media posts; circle prospecting and impeccable client contact
- Work remotely and independently without distractions
- Utilized active listening techniques to ensure clear and effective communication promptly resolving any conflicts
- Demonstrated exceptional analytical skills and the ability to juggle multiple tasks simultaneously. Executed a weekly social media marketing plan that incorporated Instagram, Facebook, YouTube, and Twitter weekly and monthly
Residential Real Estate Agent / Interior Designer
eXp Realty of California
San Diego, United States
08.2019 - 01.2022
- Accomplished a successful $4.5 million in real estate sales within a six-month period
- Skillfully reviewed and negotiated all buyer and listing contracts, ensuring meticulous attention to detail
- Achieved a noteworthy sales figure of $6.5 million in the year 2021; project designer for client's home updates
- Expertly executed social media marketing campaigns, leveraging on-site videos and market updates to boost engagement and visibility.
Residential Real Estate Agent / Interior Designer
Douglas Elliman of California
San Diego, United States
08.2019 - 12.2019
- Leveraged exceptional customer service skills to drive $3 million in sales; project designer for client's updates
- Successfully facilitated negotiations with industry professionals and clients, resulting in closed real estate deals
- Conducted comprehensive reviews of sellers' and buyers' contracts to ensure advocating clients' best interests.
Residential Real Estate Agent / Interior Designer
Keller Williams Realty of Carmel Valley
Del Mar, United States
08.2016 - 08.2019
- Demonstrated mastery of customer service to drive $2.5 million in sales, prioritizing customer satisfaction at all times
- Built and maintained strong relationships with lenders, keeping abreast of mortgage rate fluctuations and offering informed recommendations to clients
- Expertly facilitated negotiations between clients and agents to secure successful outcomes
- Completed Keller Williams' rigorous IGNITE (2x) and BOLD training program
- Tom Ferry's training and coaching, industry knowledge and professional expertise.
Residential Real Estate Agent / Interior Designer
Coldwell Banker Residential Brokerage
La Jolla, United States
01.2015 - 04.2016
- Oversaw buyer and seller leads and engaged with potential clients to drive sales. Made over 50 lead generation new contacts and 25 client calls daily
- Prioritized lead generation, scheduled consultations, and maintained strong relationships with clients to foster repeat business
- Provided superior customer service in all interactions with clients, agents, and brokers, showcasing strong communication and interpersonal skills.
Legal Assistant / M&A and P, Legal Asst
Weil, Gotshal & Manges LLP
Dallas, United States
06.1998 - 01.2010
- Coordinated, managed calendars, client appointments and prepared all pleadings and correspondence efficiently and on time for four (4) attorneys
- Prepared high-quality legal documents for client cases, including pleadings and closing documents
- Maintained regular communication with PNC and present clients, worked independently, utilizing excellent customer service and communication skills to ensure satisfaction throughout the legal process
- Developed, investigated maintained a comprehensive database, calendar alerts to attorneys, accurately tracking case with updating docketing
- Input five (5) attorneys weekly client billing statements
- Case file organization and updating (created a file index system for each case)
- Thompson & Knight; Jenkins & Gilchrist; Carrington Coleman
- Plaintiff's Injury - law firm Dissolved – 7 yrs – Client Case Intake / Legal Asst
- 28 years as a Legal Assistant for top Three (3) Dallas, TX law firms
Sales Associate (Part-Time)
Williams Sonoma
Highland Park Village, Dallas, United States
12.2000 - 02.2004
- Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
- Achieve established sales and contest goals Maintain knowledge of current sales and promotions
- Assist customers with special order, back orders, charge sends, courier deliveries
- Utilize effective selling techniques to build multiple sales and increase productivity
- Demonstrate comprehensive product knowledge including features and benefits
- Efficiently and accurately perform register transactions, sales, returns, and exchanges
Legal Assistant / Plaintiff's Injury
PI Law Firm Dissolved
Dallas, United States
06.1989 - 06.1995
- A personal injury paralegal assists personal injury lawyers in the direct performance of their duties
- Draft and finalize pleadings, and client correspondence
- Organize client files and investigate case facts, compiled info for attorneys
- Handled claims for injuries, certified medical records, and in-take client calls
- Duties also included admin supportive to lawyers, and court preparation and filing
- Docketed Court Dates
- Input weekly attorney (5 attorneys)/ client billing statements
Education
Legal Assistant Program - Trial and M&A
SMU Dedman School of Law
Dallas, TXArchitecture, Interior Design, Art History
University of North Texas
Denton, TXArchitecture, Interior Design, Art History
University of California
Monterey, CAInterior Design, Art History
University of Texas
Austin, TXHigh School Diploma -
William B. Travis High School
Austin, TXSkills
- Advanced real estate training
Certification
- Georgia Real Estate Commission, GA (“GREC”) Real Estate License 01/2022-01/2026
- California Bureau of Real Estate CA (“CABRE / DRE”) Real Estate License 01/2015-01/2023
- SMU Dedman School of Law (Legal Assistant Program) 01/1989-05/1991
Accomplishments
- Generated $10 million in real estate sales through exceptional sales and customer service skills in a remote work setting
- Successfully closed $4.5 million in real estate sales within six months working with an impeccable team!
- Successfully facilitated negotiations with colleagues, HOA's and clients securing successful outcomes for all!
- Successfully communicated with clients utilizing active listening techniques
- Strong interpersonal skills, resulting in satisfied clients and successful deals
- Interior design space-planning, renovation professional
- Achieved successful close of transaction with satisfied clients
- Exceptional problem-solving skills
- Navigating complex real estate transactions
- Conducting comprehensive legal research
- Analyzing current market reports
- Acute attention to details
- Team player mentality
Timeline
Sales Associate (Part-Time)
Williams Sonoma
09.2024 - Current
Residential Real Estate Agent / Interior Designer
eXp Realty LLC
07.2024 - Current
Residential Real Estate Agent / Interior Designer
Keller Williams Realty of North Atlanta
01.2022 - 07.2024
Residential Real Estate Agent / Interior Designer
eXp Realty of California
08.2019 - 01.2022
Residential Real Estate Agent / Interior Designer
Douglas Elliman of California
08.2019 - 12.2019
Residential Real Estate Agent / Interior Designer
Keller Williams Realty of Carmel Valley
08.2016 - 08.2019
Residential Real Estate Agent / Interior Designer
Coldwell Banker Residential Brokerage
01.2015 - 04.2016
Sales Associate (Part-Time)
Williams Sonoma
12.2000 - 02.2004
Legal Assistant / M&A and P, Legal Asst
Weil, Gotshal & Manges LLP
06.1998 - 01.2010
Legal Assistant / Plaintiff's Injury
PI Law Firm Dissolved
06.1989 - 06.1995
Legal Assistant Program - Trial and M&A
SMU Dedman School of Law
Architecture, Interior Design, Art History
University of North Texas
Architecture, Interior Design, Art History
University of California
Interior Design, Art History
University of Texas
High School Diploma -
William B. Travis High School
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