Highly enthusiastic customer service professional with 15 years client interface experience. Results-driven service with proven ability to establish rapport with clients.
Overview
17
17
years of professional experience
Work History
Public Speaking
Way Beyond Measure
Colorado Springs, CO
06.2014 - 01.2015
Produced events to increase awareness of issues surrounding teenage suicide.
Speaking, motivating, and entertaining students, teachers and parents to communicate the impact we all have on those around us who are struggling.
Sales and Administration
North Payette Milling
Payette, Idaho
08.2012 - 06.2014
Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Managed quality communication, customer support and product representation for each client.
Developed new customer prospects or referrals.
Owner/Administration
4KM Construction Logistics
NEW PLYMOUTH, ID
08.1997 - 08.2007
Managed logistics for Road and Highway projects, providing subcontracted construction trucking.
Accounts payable and receivables
Payroll and 1099 contracts
State and Federal D.O.T. compliance
Education
Bachelor of Arts - Communication / Economics
Boise State University
2008
Skills
Strong organizational skills
Active listening skills
Sharp problem solver
Customer service expert
Inventory control familiarity
Inventory control familiarity
Adaptive team player
Energetic work attitude
Accomplishments
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Sales
Consistently generated additional revenue through skilled sales techniques.
Timeline
Public Speaking
Way Beyond Measure
06.2014 - 01.2015
Sales and Administration
North Payette Milling
08.2012 - 06.2014
Owner/Administration
4KM Construction Logistics
08.1997 - 08.2007
Bachelor of Arts - Communication / Economics
Boise State University
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