Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Gray

New Plymouth,ID

Summary

Highly enthusiastic customer service professional with 15  years client interface experience.   Results-driven service with proven ability to establish rapport with clients.

Overview

17
17
years of professional experience

Work History

Public Speaking

Way Beyond Measure
Colorado Springs, CO
06.2014 - 01.2015
  • Produced events to increase awareness of issues surrounding teenage suicide. 
  • Speaking, motivating, and entertaining students, teachers and parents to communicate the impact we all have on those around us who are struggling.

Sales and Administration

North Payette Milling
Payette, Idaho
08.2012 - 06.2014
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
  • Managed quality communication, customer support and product representation for each client.
  • Developed new customer prospects or referrals.

Owner/Administration

4KM Construction Logistics
NEW PLYMOUTH, ID
08.1997 - 08.2007
  • Managed logistics for Road and Highway projects, providing subcontracted construction trucking.
  • Accounts payable and receivables 
  • Payroll and 1099 contracts
  • State and Federal D.O.T. compliance 




Education

Bachelor of Arts - Communication / Economics

Boise State University
2008

Skills

  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Customer service expert
  • Inventory control familiarity
  • Inventory control familiarity
  • Adaptive team player
  • Energetic work attitude

Accomplishments

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

    • Greeted customers upon entrance and handled all cash and credit transactions.
    • Assisted customers over the phone regarding store operations, product, promotions and orders.

    Sales

    • Consistently generated additional revenue through skilled sales techniques.

    Timeline

    Public Speaking

    Way Beyond Measure
    06.2014 - 01.2015

    Sales and Administration

    North Payette Milling
    08.2012 - 06.2014

    Owner/Administration

    4KM Construction Logistics
    08.1997 - 08.2007

    Bachelor of Arts - Communication / Economics

    Boise State University
    Lisa Gray