Sandi Lemons
Raton
Summary
Experienced Sergeant and Administrative Non Commissioned Officer offering 6+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration, leadership and time management skills.
Overview
11
11
years of professional experience
Work History
Parts Manager
Duncan Automotive LLC
10.2023 - Current
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Early Head Start Teacher
Mora Independent Schools
02.2023 - 08.2023
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Parts Advisor
Phil Long Ford Of Raton
10.2021 - 12.2021
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
Administrative Non Commissioned Officer
United States Army
03.2016 - 12.2021
- Supervised more than $500,000 in high-value equipment, maintaining zero loss record over 6 years.
- Managed weapon handling, delivery and shipping systems.
- Oversaw utilities manual records to perform stock control and accounting duties.
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Prepared and submitted personnel, ordnance and operational reports.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Trained in small arms, anti-armor and indirect fire weapons.
- Provided strategic plotting and navigation for warfare areas.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Managed a company of 165 Soldiers, overseeing all administrative, training, professional, and Personal growth.
- Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Verified inventory computations by comparing to physical counts of stock and investigated and adjusted discrepancies and errors.
- Coordinated work assignments, evaluated performance and disciplined 5-member security team.
- Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
- Assisted with safe transport of 1500 vehicles for 50-man unit.
- Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Conducted inventory reports valued at over $500,000 with no discrepancies.
- Managed promotions and personal action documents for over 456 lower enlisted personnel.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained effective team member communication.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed inventory control, such as counting and stocking parts ammunition, and supplies.
- Maintained inventory and ordered new supplies to meet inventory needs.
- Welded in flat, horizontal, vertical and overhead positions.
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Salvaged and rebuilt parts to achieve cost savings and reduce waste.
- Conducted special welds with extremely low tolerances for industrial operations.
- Fabricated shop parts directly from blueprints.
- Managed repair and maintenance schedule to organize shop and maintain equipment.
- Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
Customer Service Representative
Raton Regional Aquatic Center
03.2013 - 03.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging events.
Education
Technical Certificate - Cosmetology
Trinidad State Junior College
Trinidad, CO05.2016
High School Diploma -
Raton High School
Raton, NM05.2014
Skills
- Teamwork
- Supervision
- Data management
- Computer proficiency
- Good telephone etiquette
- Adaptability
- Organization and Time management
- Maintenance & Repair
- Maintaining equipment
- Briefing leadership
- Verbal and written communication
- Good listening skills
- Multitasking abilities
- Customer Service
Timeline
Parts Manager
Duncan Automotive LLC
10.2023 - Current
Early Head Start Teacher
Mora Independent Schools
02.2023 - 08.2023
Parts Advisor
Phil Long Ford Of Raton
10.2021 - 12.2021
Administrative Non Commissioned Officer
United States Army
03.2016 - 12.2021
Customer Service Representative
Raton Regional Aquatic Center
03.2013 - 03.2016
Technical Certificate - Cosmetology
Trinidad State Junior College
High School Diploma -
Raton High School
Similar Profiles
Michael MotonMichael Moton
Machine Operator Technician at Roechling Automotive DuncanMachine Operator Technician at Roechling Automotive Duncan
Geordan HoeftGeordan Hoeft
Grillman at Wendy's Duncan LLCGrillman at Wendy's Duncan LLC
Taylor CroneTaylor Crone
Office Manager at Duncan Williams Asset Management, LLCOffice Manager at Duncan Williams Asset Management, LLC
Wyatt SlavinWyatt Slavin
Concrete Laborer, Framer, Finisher at Slavin FlatworkConcrete Laborer, Framer, Finisher at Slavin Flatwork
Alexander CordryAlexander Cordry
Outdoor Equipment Service and Forklift Operator at Record's Ace HardwareOutdoor Equipment Service and Forklift Operator at Record's Ace Hardware