Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Sandi Nieto

Anderson,CA

Summary

Dynamic and dedicated professional excelling in customer service and cash handling. Proven ability to enhance team performance and foster customer loyalty through effective communication and problem-solving skills. Recognized for maintaining high standards of accuracy in transactions and contributing to a positive shopping experience.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
04.2023 - 12.2024
  • Processed high-volume transactions efficiently using POS systems.
  • Mentored junior cashiers, enhancing team performance and customer service skills.
  • Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
  • Managed cash register operations, maintaining accurate cash handling procedures.
  • Collaborated with management to improve checkout workflows, reducing wait times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Housekeeper

American Cleaners Of Middletown And Newburgh
07.2017 - 10.2022
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Assisted in laundry operations, ensuring timely completion of tasks.
  • Utilized cleaning equipment and supplies efficiently to enhance productivity.
  • Followed safety protocols while handling cleaning chemicals and tools.
  • Adapted quickly to changing priorities and special requests from guests.
  • Collaborated with team members to uphold high standards of hygiene and service.
  • Reported maintenance needs promptly to ensure guest satisfaction.
  • Learned proper techniques for dusting, vacuuming, and sanitizing spaces effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Hang, cleaned and rehung draperies to maintain freshness.

Education

Diploma - General Studies

Willow Park Highschool
Apple Valley, CA
08.1999

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Money handling
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash drawer balancing
  • Payment collection
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Order packaging
  • Drawer balancing
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Credit card processing
  • Basic math
  • Dependability and reliability
  • Credit and cash transactions
  • Hospitality and accommodation
  • Online orders preparation
  • Receipt handling
  • Honest and dependable
  • Problem-solving

Timeline

Cashier

Walmart
04.2023 - 12.2024

Housekeeper

American Cleaners Of Middletown And Newburgh
07.2017 - 10.2022

Diploma - General Studies

Willow Park Highschool

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Sandi Nieto