Yosandi Reyes
Douglas,GA
Summary
Certified Medical Assistant (CMA) and Certified Phlebotomy Technician (CPT) with a strong academic foundation and hands-on clinical training. Highly motivated, detail-oriented and dependable healthcare professional known for promptness, professionalism, and the ability to learn quickly. Bilingual in English and Spanish, with excellent communication and teamwork skills. Demonstrates compassion, accuracy, and adaptability in fast-paced environments while maintaining patient confidentiality and quality care standards.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Server/Cashier/Manager
La Jalisco
Valdosta, Georgia
01.2020 - 03.2025
- Provided professional, courteous service to over 100 customers daily, ensuring positive experiences and repeat business
- Accurately handled cash and credit transactions with attention to detail
- Exhibited strong communication and teamwork skills, contributing to a collaborative atmosphere in a high-volume, fast-paced environment
- Organized and efficiently managed financial transactions under pressure, ensuring accuracy and customer satisfaction
Cashier/Fast Food Worker
Dairy Queen Grill & Chill
Douglas, Georgia
06.2016 - 12.2019
- Processed customer orders and payments accurately and efficiently
- Maintained cleanliness and followed strict safety and hygiene standards
- Collaborated with team to support daily operations to ensure smooth operations through reliability and consistency
Education
Coffee County High School
Douglas, GACertified Medical Assistant - (CMA)
Medical Institute of South Ga
Certified Phlebotomy Technician - (CPT)
Medical Institute of South Georgia
Skills
- Clinical skills
- Vital Signs Assessment
- Phlebotomy & Venipuncture
- Specimen Handling, Labeling & Processing
- Patient Preparation for Exams & Procedures
- Infection Control & HIPAA Compliance
- CPR, BLS & First Aid
- Administrative Skills
- Electronic Health Records (EHR/EMR)
- Appointment Scheduling & Patient Flow
- Basic Billing & Coding (ICD-10, CPT)
- Documentation Review & Accuracy
- Phone Etiquette & Front-Office Support
- Interpersonal Skills
- Effective Patient & Team Communication
Team Collaboration
Compassionate Patient Care
Adaptability & Professionalism
Certification
- Certified Medical Assistant (CMACertified
- Phlebotomy Technician (CPT)
- CPR Certification
- BLS Certification
- Valid Driver's License
Personal insights
- Trainable
- Reliable
- Bilingual
- Detail-oriented
- Team-ready
- Professional and punctual
- A clinical support team member
- A front-office / back-office hybrid
- A future long-term employee
Clinical Externship Experience
South Central Primary Care (Pearson & Ocilla, GA) /
Kids Health Fitzgerald (Fitzgerald, GA)
- Clinical Patient Care: Performed patient intake, including accurately measuring and recording vital signs and medical histories for diverse populations in both adult primary care and pediatric settings.
- Phlebotomy Expertise: Executed expert-level venipuncture and capillary puncture techniques for laboratory testing, ensuring proper patient identification, tube handling, and specimen integrity according to CLIA standards.
- Clinical Assisting: Assisted physicians and licensed practitioners with minor in-office procedures, including preparing sterile trays, administering injections/immunizations, and performing EKG testing.
- Administrative & Lab Support: Managed laboratory duties such as performing point-of-care testing (e.g., glucose, rapid strep), preparing specimens for external lab transport, and maintaining medical supply inventory.
- Documentation & Compliance: Utilized Electronic Health Records (EHR) systems for precise documentation of patient data, ensuring full compliance with HIPAA and OSHA regulations for patient privacy and safety.
Refrences
Dr. Tracy McClelland, RN, MSN
President / CEO
Medical Institute of South Georgia
810 N. College Ave
Douglas, GA 31533
Phone: 866-384-8680
Carlos Vega
La Jalisco
Phone: 706.247.3376
1300 N Ashley St
Valdosta, Ga 31601
Timeline
Server/Cashier/Manager
La Jalisco
01.2020 - 03.2025
Cashier/Fast Food Worker
Dairy Queen Grill & Chill
06.2016 - 12.2019
Certified Medical Assistant - (CMA)
Medical Institute of South Ga
Certified Phlebotomy Technician - (CPT)
Medical Institute of South Georgia
Coffee County High School