Sandi Yamada

40+ Hours/Week

• Operate records databases, maintain files, and investigate and correct discrepancies.
• Provide information and answer questions by phone and email.
• Enter teacher reclassifications, verify teacher's credentials, as well as other data into the DOE system (eHR).
• Secure confidential information through physical files as well as electronically.

40 Hours/Week

• Completed in-person intake appointments to determine if an applicant has mental and/or physical disability(s) that would benefit from vocational rehabilitation services.
• Referred eligible individuals to the appropriate resources and/or government agencies in addressing and managing their disabilities.
• Provided counseling, guidance, and other tools needed for my clients to prepare, secure, retain or regain their vocational goal.
• Maintained physical as well as electronic files of my clients to ensure their confidentiality as it contained sensitive information such as medical and financial documents.

40+ Hours/Week

• Mediated hostile situations between tenants as well as conflicts with staff.
• Violated tenants who were not compliant with the rental agreement and property rules, and was involved in the eviction process.
• Ensured the appropriate paperwork was understood, signed and dated by the tenants that were required by the federal government (HUD).
• Participated in interview panels and scored applicants to select the office and maintenance staff.
• Worked approved overtime which included before and after shifts, as well as weekends due to staff shortages and a backlog of recertifications.
• Maintained a caseload independently and secured files that contained medical and financial documents.

40 Hours/Week

• Worked with special needs children to reach their academic, behavioral, and social goals.
• Provided a healthy and safe environment for children and assisted with the medically fragile.
• Maintained and secured files for children with an Individualized Educational Plan (IEP) which is used to measure a student's progress and includes any accommodations.