Dynamic culinary professional with extensive experience at Hilton, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through high-quality dish presentation and effective multitasking. Skilled in pastry making and food waste reduction, consistently delivering exceptional results in fast-paced environments. Committed to maintaining safety and sanitation standards.
Overview
2022
2022
years of professional experience
Work History
Cook
Hilton
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Baker/cake Decorator
Sandals Jamaica/celebrity Cruises
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Pastry,Chef/waitress
Celebrity Cruises
02.2009 - 03.2021
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Implemented efficient production techniques, reducing waste and improving overall pastry quality.
Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
Maintained well-organized mise en place to keep work consistent.
Provided excellent customer service through addressing inquiries on ingredients allergies or dietary restrictions while suggesting suitable alternatives.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Followed food safety standards when handling ingredients.
Cleaned and maintained kitchen equipment and oven.
Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Education
Certification - Food Preparation/ Knife Skills
Culinary Institute of America
Studies At Sea/ Celebrity Cruises University
Certification - Food Preparation,service And Nutrition
Heart Trust NTA
Clarendon Jamaica
06.2023
High School Diploma - Overall Studies
Lacovia High School
Lacovia St Elizabeth Jamaica
06.2022
Skills
Customer service
Cooking
Cleaning and organization
Food handling
Food preparation
Multitasking and organization
Kitchen organization
Strong attention to safe food handling procedures
Frying
Cooking techniques
Knife skills
Sanitation
Surface cleaning
Supply restocking
Food presentation
Hospitality and service industry background
Kitchen equipment operation and maintenance
Food waste reduction
Grilling expertise
Plating and presentation
Food spoilage prevention
Fine dining
Pastry making
Cake decorating expertise
Ingredient knowledge
Temperature control
Languages
English
Full Professional
Timeline
Pastry,Chef/waitress
Celebrity Cruises
02.2009 - 03.2021
Cook
Hilton
Baker/cake Decorator
Sandals Jamaica/celebrity Cruises
Certification - Food Preparation/ Knife Skills
Culinary Institute of America
Certification - Food Preparation,service And Nutrition