Sandie L Bowen
Powder Springs,GA
Summary
With a proven track record at ADP, I spearheaded payroll accuracy improvements and significantly enhanced client satisfaction. My expertise in ADP Software and exceptional project management skills have driven successful payroll service deliveries and strategic process enhancements, demonstrating a steadfast commitment to efficiency and client service excellence.
Overview
18
18
years of professional experience
Work History
Payroll Team Lead
ADP
11.2006 - Current
- Completed payroll accurately and timely to meet employee expectations.
- Managing the entire workflow of the Payroll team towards successful service delivery for our clients.
- Responsible for training payroll team on processing standard operation procedures and creating Job Aides and process improvements as needed.
- Worked directly with project and interface team to implement new files and project changes.
- Lead project activities related to Year/Quarter-end, Annual Enrollment.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Increased employee satisfaction with the payroll process by addressing inquiries promptly and effectively resolving issues.
Payroll Specialist III
ADP
11.2006 - Current
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Resolved payroll discrepancies quickly and successfully.
- Managed payroll data entry and processing for 25000 employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Coordinated resolution of payroll discrepancies.
Payroll Specialist II
ADP
11.2006 - Current
- Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Maintained accurate payroll records for items entered the payroll system.
- Communicated and provided stellar service.
Education
No Degree -
Douglas County Vocational School
Douglasville, GA08.1983
High School Diploma -
Douglas County High School
Douglasville, GA06.1983
Skills
- Extensive experience in the Payroll client service
- Project Management and collaboration
- SmartCompliance
- Workday
- Proficient in Microsoft Office Suites/Kronos/Payforce/HRIS
- ADP Software/Report Smith/KBISS
- Writer Enterprise V4 V5 V6, Vantage
- Oral and written communication
- Data auditing assistance
- Federal and state tax regulations
- Multi-state payroll
Timeline
Payroll Team Lead
ADP
11.2006 - Current
Payroll Specialist III
ADP
11.2006 - Current
Payroll Specialist II
ADP
11.2006 - Current
No Degree -
Douglas County Vocational School
High School Diploma -
Douglas County High School
Similar Profiles
Dierdre DeasDierdre Deas
Team Lead of Payroll Operations at ADPTeam Lead of Payroll Operations at ADP
Andrew SwayAndrew Sway
Associate District Manager at ADPAssociate District Manager at ADP
Ivonne ArmendarizIvonne Armendariz
Benefits Solution Specialist at ADPBenefits Solution Specialist at ADP
LAKELNESHA COLLINSLAKELNESHA COLLINS
IMPLEMENTATION PROJECT SPECIALISTS at ADPIMPLEMENTATION PROJECT SPECIALISTS at ADP
Alexandria BrownAlexandria Brown
Lead Teacher at Parker Chase Preschool East CobbLead Teacher at Parker Chase Preschool East Cobb