SANDI L. HERR

As an Administration Assistant for Government Contracts, I’m responsible for many different tasks. Part of the job includes searching the government website for parts agencies are requesting.. If Air Shunt does not have stock, then I search the ILS/parts database to locate the part(s) needed or get pricing from other companies .Keeping in mind there are different conditions for parts, which include overhaul, serviceable, new, and new surplus.

Then increasing customer satisfaction by providing timely and professional responses to inquiries by phone and email.

• Provided assistance to streamline various new construction and/or revamp projects
• Conferred with the clients to assess their needs, schedule and order required materials
• Provided details about services while demonstrating in-depth knowledge of materials, resulting in improved client satisfaction and retention
• Collaborated with contractors and /or installers, scheduling and coordinated jobs for all trades
• Handled customer relations, purchase orders, invoices and monetary transactions
• Monitored project flow and helped communicate key issues raised by the clients or project team.

• Oversaw client care, appointment scheduling, shipping/receiving, and implementation of organizational policies, procedures, and SOPs for improving efficiency
• Accurately entered information in the databases, maintained records/files, office supplies, and equipment
• Managed front desk operations and responded to in-person/on-call queries and complaints, and execute corrective measures for resolving issues.

• Implemented systems to improve organization within the household, increasing overall functionality.
• Maintained a clean, safe, and organized living environment with consistent tasks.
• Assisted in managing medical appointments and healthcare needs.
• Addressed maintenance issues promptly by liaising with repair professionals to keep the home functioning optimally.
• Led meal planning efforts, considering dietary preferences and restrictions while maintaining variety in menus.
• Established and maintained effective communication with physicians to promote high quality patient care.
• Ordered all pharmacy supplies and kept check on inventory levels.