Dynamic Sales Manager with a proven track record at Gordon Corner Liquor Store, excelling in relationship building and strategic planning. Successfully increased sales revenue through innovative marketing strategies and effective team training. Adept at client relationship management, fostering long-lasting connections that drive business growth and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Manager
Gordon Corner Liquor Store
09.2022 - 11.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Sales Assistant
Buy Rite Liquor Store
03.2021 - 08.2022
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Store Manager
Kams Deli & Convenience Store
06.2015 - 12.2020
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Optimized store displays and appearance via strategic merchandising.
Managed store organization, maintenance, and purchasing functions.
Collaborated with upper management to develop strategic plans for store growth and expansion.
Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.