Summary
Overview
Work History
Education
Skills
Timeline
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Sandi S. Johnson

Jacksonville,FL

Summary

Dynamic Lead Behavioral Health Technician with a proven track record at Beaches Recovery Services, enhancing client engagement and team performance through evidence-based techniques and effective communication. Excelled in residential management and critical thinking, significantly improving client satisfaction and well-being. Certified in Med Technician, and Handle With Care showcases my skills as a well rounded leader.

Overview

9
9
years of professional experience

Work History

Lead Behavioral Health Technician

Beaches Recovery Services
07.2017 - 07.2024
  • Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
  • Evaluated client progress regularly, adjusting treatment approaches as needed to optimize outcomes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical / medical data about clients'' progress toward reaching established goals of care.
  • Observed and documented client factors such as diets, physical activity levels, and behaviors to understand conditions and report findings to clinical/medical teams.
  • Quickly responded to situations impacting safety and security to client residence, utilizing crisis prevention interventions to control and de-escalate situations.
  • Utilized client feedback and process improvement opportunities to create a safer and healthier environment, ultimately increasing client satisfaction.

House Monitor

Alumni House Sober Living
01.2016 - 06.2018
  • Promoted a positive and inclusive living environment by addressing any incidents of discrimination or harassment swiftly and effectively.
  • Collaborated with other staff members to create a supportive community atmosphere for all residents.
  • Contributed to the success of special events and activities for residents by lending support in planning, setup, execution, and cleanup processes.
  • Maintained accurate records of resident information, incidents, and progress reports for administrative review and decision-making purposes.
  • Enhanced resident safety by conducting regular room checks and monitoring common areas.
  • Played an active role in helping new residents transition smoothly into our community by providing support during difficult adjustment periods.
  • Drove residents to and from medical appts., court appts., work, shopping, etc...

Education

Associate of Arts - Culinary Arts

Clara White Culinary Institute
Jacksonville, FL
01.2017

High School Diploma -

James Madison Academic Campus
Milwaukee, WI
06.1985

Skills

  • Residential Management
  • Excellent Communication
  • Critical Thinking / Behavior Observation / De-escalation
  • Employee Training / Team Collaboration
  • Problem-solving aptitude / Progress Documentation
  • Certifications: CPR / Handle With Care / Med Technician / My Learning Point
  • De-Escalation Techniques

Timeline

Lead Behavioral Health Technician

Beaches Recovery Services
07.2017 - 07.2024

House Monitor

Alumni House Sober Living
01.2016 - 06.2018

Associate of Arts - Culinary Arts

Clara White Culinary Institute

High School Diploma -

James Madison Academic Campus

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Sandi S. Johnson