Sandra Adomaa
New Haven,United States
Summary
Organized Medical assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hartford Healthcare Ayer Neuroscience Institute
01.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Liaised with patients and addressed inquiries, appointment requests and billing questions
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies
- Collected and documented patient medical information such as blood pressure and weight
Phlebotomist
Baystate Health
04.2021 - 12.2022
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Handled insurance verification tasks using Epic and insurance web page to validate patient insurance information
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
Administrative Assistant/Office Assistant
Westchester Medical Center
08.2017 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coached new employees on administrative procedures, company policies and performance standards.
- Arranged rapid office equipment repair and maintenance with vendors.
- Performed research to collect and record industry data.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
Certified Nurses Aide Coordinator
Sterling Home Care
02.2019 - 01.2022
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Obtained client medical history, medication information, symptoms and allergies.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Communicated with patients, ensuring that medical information was kept private
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Successfully negotiated client contract renewals to create increased revenue
Scheduling Coordinator
Caring People
03.2018 - 09.2020
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up 10 appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed weekly production status reports for supervisor and manager.
- Completed bi-weekly payroll for 400 employees
- Worked with manager and supervisor to plan and coordinate production schedules
Data Analyst
Webster Bank
03.2022 - 11.2023
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Used statistical methods to analyze data and generate useful business reports.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
Education
Associate of Science - Science,biology,A&p 1 Psychology,math,english
Mildred Elley
Manhattan, NY06.2016
Skills
- Restocking Lab Supplies
- Case Management
- Catheter Change and Preparation
- Account Management
- Customer Service
- Electrocardiographic Rhythm Recognition
- Medical Records Management
- Blood draw
- Specimen Collection
Certification
- CNA - Certified Nurse Assistant
- Home health aid
- Phlebotomy
- CPR/FIRST AID
- Dementia and Alzheimer certification
- Medical Assistant.
Timeline
Data Analyst
Webster Bank
03.2022 - 11.2023
Phlebotomist
Baystate Health
04.2021 - 12.2022
Medical Assistant
Hartford Healthcare Ayer Neuroscience Institute
01.2021 - Current
Certified Nurses Aide Coordinator
Sterling Home Care
02.2019 - 01.2022
Scheduling Coordinator
Caring People
03.2018 - 09.2020
Administrative Assistant/Office Assistant
Westchester Medical Center
08.2017 - 11.2022
Associate of Science - Science,biology,A&p 1 Psychology,math,english
Mildred Elley
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