Summary
Overview
Work History
Education
Skills
Certification
people person ,very friendly
Work Availability
Quote
Timeline
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Sandra Akinmurele

Sandra Akinmurele

Providence,RI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Manager

SUBWAY®Restaurants
03.2009 - 08.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Shift Leader

Dunkin' Donuts
06.1999 - 09.2008
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Department Manager

Toys R Us
01.1988 - 04.1997
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Education

No Degree -

University of Connecticut
Storrs, CT
09.1981

High School Diploma -

Norwich Free Academy
Norwich, CT
06.1981

Skills

  • Business Development
  • Workforce Management
  • Staff Development
  • Contract Management
  • Team Leadership
  • Schedule Preparation
  • Brand Management

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • Food safety certificate

people person ,very friendly

Able to talk to anyone, very out going have been working with the public over 40 yrs through my retail experience and fast food.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Manager

SUBWAY®Restaurants
03.2009 - 08.2023

Shift Leader

Dunkin' Donuts
06.1999 - 09.2008

Department Manager

Toys R Us
01.1988 - 04.1997

No Degree -

University of Connecticut

High School Diploma -

Norwich Free Academy

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Sandra Akinmurele