Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cover letter
Training
Generic
Sandra Altwal

Sandra Altwal

O'Fallon,IL

Summary

Dedicated professional seeking a position within a reputable organization that fosters stability and collaboration. Committed to enhancing team dynamics and advancing organizational values and objectives. Eager to leverage skills and experience to drive improvement and add value, ensuring mutual growth and success. Passionate about creating a supportive work environment that encourages teamwork and innovation.

Overview

6
6
years of professional experience

Work History

Accountant and Administration support

CDM SMITH
06.2013 - 06.2015
  • Job objectives and main responsibilities:
  • Processes and prepares a variety of routine, standard accounting/financial duties.
  • Plans, organizes and prioritizes own work to meet processing deadlines and company quality standards.
  • Full responsibility on all projects petty cash and check issuance from receiving the invoice, check it, get approvals and preparing it.
  • Adding new employees on our payroll, advice the finance manager of all deductions on salaries (Health insurance, tax, social security dept...) hourly rates, titles and working hours.
  • Performs analysis of a routine nature on accounting or financial data, records or files.
  • Performs reconciliation, transfers or balancing operations of routine or moderately complex involving accounting or financial information.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.

Teller – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012
  • Job objectives and main responsibilities:
  • Process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Operation officer – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012
  • Job objectives and main responsibilities:
  • Process transfers for the bank's clients.

Customer Service – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012
  • Job objectives and main responsibilities:
  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

Bachelor - administrative science, financial and banking sciences

Yarmouk University
09-2008

Skills

  • Bilingual communication proficiency in Arabic and English
  • Strong technical computer skills
  • Strong analytical and problem-solving abilities
  • Excellent skills in working with team members
  • Excellent and fast ability to learn and handle complex transactions

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Accountant and Administration support

CDM SMITH
06.2013 - 06.2015

Teller – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012

Operation officer – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012

Customer Service – covering corporate client

Jordan Ahli Bank
02.2009 - 11.2012

Bachelor - administrative science, financial and banking sciences

Yarmouk University

Cover letter

  • Dear Sir/Madam;
  • Please accept this letter as an expression of interest in working at your esteemed organization.
  • I am extremely motivated person, and I have a clear vision obtained through out my education period and work experience. I can handle work load with high quality and high efficiency. Hence, I believe that I will be a great asset if I had the opportunity to join your team.
  • I have accomplished excellent communication skills, working within the organizational framework, policies and procedures. Not to mention, the ability to understand, implement the needed tools which help accomplishing goals and objectives effectively and efficiently.
  • I have enclosed a copy of my resume for your review.
  • Thank you for your time, please feel free to contact me on my below email for further discussion
  • Thanks again
  • Sandra Altwal

Training

  • Corporate Finance Program, by the Institute of Banking Studies (15 credit hours).
  • Several other internal course work related by Jordan Ahli Bank.
  • Majodee Training Center (Quick Books)

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