Detail-oriented office manager with proven expertise in coordinating office operations and enhancing productivity. Strong skills in customer relationship management and financial accuracy drive organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Office Manager
American Tire Distriubutors
Corpus Christi
04.2019 - 02.2025
Coordinated office operations to ensure efficient workflow and productivity.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure the accuracy of the accounts receivable.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained office organization to support efficiency, professionalism, and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Developed and implemented office policies and procedures.
Provided administrative support to the management team, including preparing reports on a daily basis.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints or answered customers' questions.
Coordinated with the supervisor, combining group efforts to achieve goals.
Computed balances and totals to support the accounting team.
Verified and approved cash payments submitted by drivers after route completion.
Executed daily balancing of cash, credit card, and check transactions to uphold financial accuracy in the Oracle program.