Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Alvarez

Corpus Christi

Summary

Detail-oriented office manager with proven expertise in coordinating office operations and enhancing productivity. Strong skills in customer relationship management and financial accuracy drive organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Office Manager

American Tire Distriubutors
Corpus Christi
04.2019 - 02.2025
  • Coordinated office operations to ensure efficient workflow and productivity.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure the accuracy of the accounts receivable.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained office organization to support efficiency, professionalism, and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Developed and implemented office policies and procedures.
  • Provided administrative support to the management team, including preparing reports on a daily basis.
  • Delegated work to staff, setting priorities and goals.

  • Resolved customer complaints or answered customers' questions.
  • Coordinated with the supervisor, combining group efforts to achieve goals.
  • Computed balances and totals to support the accounting team.
  • Verified and approved cash payments submitted by drivers after route completion.
  • Executed daily balancing of cash, credit card, and check transactions to uphold financial accuracy in the Oracle program.

Education

Bookkeeping Specialist - Bookkeeping

Southern Careers Institute
TX
01-1998

GED -

Harlandale
San Antonio, TX
01-1996

Skills

  • Office administration
  • Administrative support
  • Cash handling
  • Data entry accuracy
  • Microsoft Word
  • Invoice tracking
  • Records management
  • Effective communication
  • Time management
  • Conflict resolution
  • Financial reporting
  • Research and recordkeeping
  • Customer relationship management

Timeline

Office Manager

American Tire Distriubutors
04.2019 - 02.2025

Bookkeeping Specialist - Bookkeeping

Southern Careers Institute

GED -

Harlandale