Sandra Ammons
CLYDE,NC
Summary
Compassionate and attentive caregiver with a robust background in direct support services. Known for excellent communication and collaboration skills, enhancing client well-being and fostering a nurturing environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Alternative Family Living (AFL)
WNC Direct Care, Inc
Marshall, NC
04.2024 - Current
- Implemented behavioral intervention strategies to promote emotional stability and growth.
- Provided daily care and support for adults with disability and IDD in therapeutic foster care environment.
- Monitored and documented members progress, ensuring adherence to treatment goals.
- Developed individualized treatment plans in collaboration with therapists and social workers.
- Taught member's about money, and other important life skills.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Promoted a safe and nurturing home environment by providing structure, boundaries, and consistency in daily routines.
- Managed medication administration for placed members as prescribed by medical professionals while adhering to strict safety protocols.
- Developed individualized treatment plans that addressed each member's unique needs and goals for growth.
- Managed challenging behaviors with empathy and patience to create a supportive living environment.
Direct Support Professional (DSP)
WNC Direct
Marshall NC
04.2024 - Current
- Supported individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Monitored client behavior and reported changes to ensure safety and well-being.
- Trained new staff on best practices in direct support services and compliance standards.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations And train members on there jobs.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Wait Staff Member
Maggies Galley Seafood & Oyster Bar
Waynesville, NC
09.2014 - 04.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Trained new staff on menu items, service standards, and operational procedures.
- Adapted quickly to high-volume service demands while maintaining quality standards.
- Developed rapport with regular patrons, enhancing customer loyalty and satisfaction.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
Manager of School Cafeteria & Bus Driver
Haywood County Schools
Waynesville NC
02.2008 - 04.2024
- Supervised daily operations of cafeteria, ensuring compliance with health and safety regulations.
- Trained staff on food preparation techniques and customer service standards.
- Implemented inventory management system to optimize food sourcing and reduce waste.
- Developed menu plans aligned with nutritional guidelines and student preferences.
- Enhanced meal delivery processes, improving efficiency and reducing wait times for students.
- Organized staff schedules to maintain adequate coverage during peak service hours.
- Trained cafeteria staff in proper food handling techniques, ensuring compliance with health regulations.
- Increased student participation in meal programs through creative marketing initiatives aimed at showcasing tasty yet nutritious options available in the cafeteria.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Assisted students with boarding and exiting bus to reduce safety issues.
School Summer Camp Staff
Haywood County Schools
Waynesville NC
06.2014 - 08.2023
- Supervised daily activities ensuring safety and engagement of all campers.
- Developed and facilitated age-appropriate educational programs promoting teamwork and creativity.
- Trained and mentored new staff members on camp policies and operational procedures.
- Coordinated logistics for outdoor activities, ensuring resource availability and compliance with safety standards.
- Implemented conflict resolution strategies to maintain a positive camp environment.
- Organized special events, enhancing camper experience through creative themes and activities.
- Led groups of children safely through variety of camp activities.
Summer Camp Kitchen Staff
Camp Daniel Boone
Canton NC
06.2008 - 08.2014
- Prepared and cooked meals in compliance with safety and hygiene standards.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Collaborated with team members to maintain a clean and organized kitchen environment.
- Trained new staff on food preparation techniques and safety protocols.
Wait Staff Member
Maria's Mexican Pueblo
Waynesville, NC
06.1999 - 06.2008
- Provided exceptional customer service to enhance guest satisfaction and dining experience.
- Managed order processing and ensured accurate delivery of food and beverages.
- Trained new staff members on menu knowledge and service standards.
- Streamlined workflow during peak hours to improve efficiency and reduce wait times.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Production Worker
Haywood Vocational Opportunities, Inc.
Waynesville, NC
06.2002 - 09.2005
- Operated machinery to assemble products efficiently and maintain quality standards.
- Monitored production lines for adherence to safety protocols and operational procedures.
- Trained new team members on equipment usage and workflow processes.
- Conducted routine inspections of materials and finished goods for quality assurance.
- Organized work to meet demanding production goals.
Education
High School Diploma -
Tuscola High School
Waynesville, NC06-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Problem resolution
- Verbal communication
Certification
- Certified CPR, First Aid, Blood Born Pathogens, Med Admin WNC Direct Care - April 2024-Current
- Certified , Serve Safe, Cafeteria Manager- Haywood County Schools - February 2008-June 2027
- Licensed School Bus Driver Class B with Passenger (P) & School Bus (S) endorsements - Haywood County Schools- February 2008- June 2027
Timeline
Alternative Family Living (AFL)
WNC Direct Care, Inc
04.2024 - Current
Direct Support Professional (DSP)
WNC Direct
04.2024 - Current
Wait Staff Member
Maggies Galley Seafood & Oyster Bar
09.2014 - 04.2024
School Summer Camp Staff
Haywood County Schools
06.2014 - 08.2023
Summer Camp Kitchen Staff
Camp Daniel Boone
06.2008 - 08.2014
Manager of School Cafeteria & Bus Driver
Haywood County Schools
02.2008 - 04.2024
Production Worker
Haywood Vocational Opportunities, Inc.
06.2002 - 09.2005
Wait Staff Member
Maria's Mexican Pueblo
06.1999 - 06.2008
High School Diploma -
Tuscola High School