Sandra Avalos
Summary
Objective: Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hard working leader with a history of streamlining operations and increasing efficiency.
Overview
15
15
years of professional experience
Work History
Caregiver, Special Needs
IHSS Public Authority
08.2019 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Implemented behavior modification plans to address challenging behaviors, resulting in more harmonious living environment.
Operation Supervisor
Autozone Distribution Center
08.2017 - 03.2019
- Managed 70-75+ team members between two departments Inbound/Outbound
- Conducted payroll, coaching, performance reviews, and corrective actions
- Monitor all production and personnel statistics and reporting in support of the department operation
- Assist Operation Manager in planning, prioritizing and coordinate shift activities
- Aligned operational boundaries between processes and production demands
- Trained, mentored and motivated employees to maximize team productivity
- Developed and oversaw strategies for improving operational efficiency and accuracy
- Motivated employees to share ideas and feedback
- Drove solutions to predominant operation issues by identifying areas of deficiency and performing root-cause analysis
- Supervised the day-to-day operations of a shipping team of 15 team members, directing activities such as loading and unloading, pallet replenishment and inventory maintenance
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements
- Saved costs by managing shrink processes and inventory levels for corrective action planning
- Limited project lags, training over 75 employees on 5S principles, best practices, protocol and MRP/ERP system usage
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit
Operation Supervisor
Radial Distribution Center
09.2014 - 08.2017
- Trained and managed 65 to 100 in Outbound & Inbound and achieved significant improvements in their productivity
- Conducted payroll, coaching, performance reviews, and corrective actions
- Recommended and implemented measures to motivate employees and to improve production methods, equipment performance, product quality and efficiency
- Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit
- Encouraged, trained and disciplined employees to maximize performance
- Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management
- Partnered with the client to develop and implement merchandising plans to guarantee profitability on weekly basis
- Motivated and led team members to work together to achieve targets
- Managed scheduling for 65 employees to ensure optimal productivity
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Strategized long-term business needs while generating guest relations feedback for process improvements
- Built upon established practice standards to improve operational performance and reduce labor costs
Onsite Manager
Employment Solutions
06.2010 - 09.2014
- Trained and managed 300+ seasonal personnel onsite.
- Calculated labor and equipment requirements and production specifications, using standard formulas.
- Conducted weekly payroll and maintained monthly invoicing.
- Recommended personnel actions such as hiring, conduct interviews; for specific hiring requirements and ensure compliance for the client.
Education
Riverside Community College
Riverside, CaSan Bernardino High School
San Bernardino, CaCalifornia Real Estate Salesperson License -
Real Estate
01-2023
Skills
- Warehouse Operations
- Performance improvements
- Trend forecasting
- Goal setting
- Leadership and team building
- Safety assurance
- Team training and development
- Enforce Accountability
- Listen Effectively
- Delegates
- Dependable
- Proficient in WMS, Red Prairie, Workday, Mainframe, Excel
- Bilingual: English/Spanish (Fluent)
- HR knowledge
- Customer relationship management
- Clear communication
- Team collaboration
- Relationship building
- Multitasking and organization
- Problem-solving
- Reliability and punctuality
- Compassion and empathy
- Active listening
- Adaptability and flexibility
- Safety awareness
- Patience and tact
- Dependability and reliability
- Fast learner
- Attentive to people
- Decision-making
- Client satisfaction
References
References: Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Caregiver, Special Needs
IHSS Public Authority
08.2019 - Current
Operation Supervisor
Autozone Distribution Center
08.2017 - 03.2019
Operation Supervisor
Radial Distribution Center
09.2014 - 08.2017
Onsite Manager
Employment Solutions
06.2010 - 09.2014
Riverside Community College
San Bernardino High School
California Real Estate Salesperson License -
Real Estate
Similar Profiles
Genivee ChambersGenivee Chambers
Caregiver at IHSS Public AuthorityCaregiver at IHSS Public Authority
Iris RiveraIris Rivera
Care Provider at IHSS Public AuthorityCare Provider at IHSS Public Authority
Elizabeth Lopez AlonsoElizabeth Lopez Alonso
Caregiver at IHSS Public AuthorityCaregiver at IHSS Public Authority
Brenda CisnerosBrenda Cisneros
IHSS Care Provider at IHSS Public AuthorityIHSS Care Provider at IHSS Public Authority
Alina HeywoodAlina Heywood
Caregiver, Special Needs at EnableCaregiver, Special Needs at Enable