Dedicated and detail-oriented professional with a profound commitment to addressing the diverse needs of consumers. I am on a transformative journey, having passionately redirected my career from the realm of entertainment to the rewarding field of social services. My goal is to secure a challenging role where I can harness my expertise in case management, document preparation, and the coordination of consumer-related activities to effect positive change.
Overview
6
6
years of professional experience
Work History
Behavior Analyst Assistant
Applied Behavior Analysis Los Angeles
Los Angeles, CA
08.2023 - Current
Build and sustain positive relationships with clients, fostering continuous learning and ensuring the development of effective therapeutic connections
Conduct individual Applied Behavior Analysis (ABA) sessions with designated clients, either at their residences or in a center setting
Receive supervision from a Board-Certified Behavior Analyst every 1-2 weeks, either remotely or in person
Accurately record data and observation notes utilizing IEBI's electronic system
Collaborate effectively with clients, their families, and colleagues by maintaining open communication and incorporating provided feedback into practice
Demonstrate professional composure when working with diverse clients, including those exhibiting self-injurious behaviors (SIB) or engaging in frustration, aggression, or repetitive behaviors.
Service Coordinator
South Central Los Angeles Regional Center
Los Angeles, CA
02.2021 - Current
Applied person-centered planning to access appropriate community services for individuals with developmental disabilities
Executed and documented interactions with assigned consumers in alignment with SCLARC Standard Operating Procedures (SOPs) and policies
Facilitated seamless consumer care transitions through the preparation of case transfers as needed
Stayed current with industry knowledge and best practices by actively participating in unit, division, supervision, staff, and in-service training meetings
Engaged in Planning Team meetings at primary programs and various consumer-related special meetings, demonstrating involvement in SCAN, court appearances, IEPs/IFSPs staffing's, and engagements with mental health, governmental, and community agencies
Demonstrated adaptability by assuming officer-of-the-day (OD) duties when necessary, responding effectively to urgent situations
Maintained confidentiality and adhered to Welfare and Institution (W&I) codes in handling sensitive information and progress
Conducted IPP meetings, Annual Reviews, and Quarterly Meetings with individuals and their circle of support
Generated Individual Program Plans, Annual Reviews, and Quarterly Meetings documents
Completed Purchase of Services to facilitate necessary support
Provided comprehensive case management services to individuals in Community Care Facilities (CCF), Intermediate Care Facilities (ICF), and Skilled Nursing Facilities (SNF), tailoring support to unique needs
Generated and submitted Special Incident Reports (SIRs) while collaborating closely with Quality Assurance, Adult Protective Services, and Probate Investigators
Fostered ongoing relationships with individuals and families by facilitating the Individual Program Plan (IPP) process
Customized services to align with specific concerns, preferences, and priorities of each client
Cultivated collaborative partnerships with clients, families, service providers, and the broader community
Advocated for clients, ensuring respect for their rights and active participation in all service-related matters
Conducted comprehensive assessments to identify individual needs and formulated personalized service plans
Assisted in resource allocation and coordination to support client goals and objectives
Maintained precise records and documentation to monitor client progress and ensure compliance with regulations
Knowledge on Title 17 and Title 22 regulations.
Scheduling Coordinator
Center for Applied Behavior Analysis, LLC (CABA)
Brentwood, CA
07.2018 - 02.2021
Utilized practice management software for scheduling services, ensuring accurate session scheduling and coordination
Collaborated extensively within the EBSH Homes service line, working closely with House Administrator’s, and Board-Certified Behavior Analysts (BCBAs)
Coordinator appropriate training with house administrator for all Direct Support Professionals Staff
Organized the schedules for Direct Support Professionals
Maintained appropriate ratios within the homes
Maintained the NPA platform to match authorization information on file
Facilitated communication between CABA colleagues, client families, and relevant parties, fostering a team-oriented approach with BCBAs and direct staff
Worked closely with diverse funding sources such as regional center and private insurances
Engaged in onboarding sessions and orientation programs for new hires
Tracked time-off requests, ensuring proper documentation and scheduling adherence
Corrected scheduling issues promptly and ensured compliance with funding source and third-party stakeholder requirements
Managed clerical and administrative tasks related to scheduling, reporting, and documentation
Assisted in producing and delivering ongoing reports, optimizing scheduling and service fulfillment
Efficiently managed authorized hours and weekly employee hours, providing accurate rendering of services for all Direct Support Professionals
Completed additional tasks as assigned by management, demonstrating a proactive and professional approach.
Education
Master of Science - Applied Behavior Analysis
Capella University
Minneapolis, MN
05-2024
Bachelor of Arts - Journalism
California State University Northridge
Northridge, CA
05-2018
Skills
Patient Advocacy
Schedule Management
Practiced in Family Assessments
Case Management
References
Available upon request.
Timeline
Behavior Analyst Assistant
Applied Behavior Analysis Los Angeles
08.2023 - Current
Service Coordinator
South Central Los Angeles Regional Center
02.2021 - Current
Scheduling Coordinator
Center for Applied Behavior Analysis, LLC (CABA)
07.2018 - 02.2021
Master of Science - Applied Behavior Analysis
Capella University
Bachelor of Arts - Journalism
California State University Northridge
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