Sandra Barr
Temple,TX
Summary
Results driven store manager with over 40 years of experience in retail operations and customer service. Managed daily operations of a fast paced convenient store with sales averaging up to $180,000 per month. Ability to organize, set priorities, and meet deadlines. Seeking to leverage strong leadership and interpersonal skills in a customer service position to enhance customer satisfaction and drive business success.
Overview
46
46
years of professional experience
Work History
Store Manager
7-Eleven Inc
01.1996 - Current
- Managed daily operations of a busy convenience store, overseeing a team of 8-9 employees and ensuring exceptional customer service
- Reconciled daily cash reports and prepared cash deposits to deliver to the bank ensuring accurate transaction reporting
- Handled customer complaints professionally, resolving issues efficiently to maintain loyalty
- Recognized for top sales growth of 22% over the prior year
- Increased store revenue through promotions and merchandising and improved customer engagement
- Managed inventory control, cash control, and store opening and closing procedures.
- Successfully drove loyalty app sign-up conversion rate to 59% of existing customers, enhancing customer retention.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Analyzed sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
7-Eleven Inc
01.1985 - 01.1996
- Assisted in daily store operations, including staff scheduling, inventory management and customer service
- Developed and maintained strong relationships with customers, enhancing the store's reputation
- Supported the manager in training staff on product knowledge and sales techniques.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Rotated merchandise and displays to feature new products and promotions.
- Worked with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Sales Associate
7-Eleven Inc
01.1982 - 01.1985
- Handled cash, credit, and debit transactions efficiently while adhering to company cash handling policies.
- Increased customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built strong relationships with customers leading to increased sales and repeat business
- Assisted with merchandising and ordering products.
Clerk Typist
US Army
01.1979 - 01.1982
- Perform typing and clerical tasks including correspondence, reports and PSC orders for the 2nd Armored Division.
- Maintained a high level of confidentiality when handling sensitive information.
Education
High School Diploma -
Waukon, IA
AIT Training -
US Army
Skills
- Strong Communication
- Leadership
- Cash Handling
- Multi-tasking
- Inventory Management
- Basic Accounting
- Adaptability to Change
- Research/Analysis
- POS Systems
- Problem-Solving
- Time Management
Timeline
Store Manager
7-Eleven Inc
01.1996 - Current
Assistant Store Manager
7-Eleven Inc
01.1985 - 01.1996
Sales Associate
7-Eleven Inc
01.1982 - 01.1985
Clerk Typist
US Army
01.1979 - 01.1982
High School Diploma -
Waukon, IA
AIT Training -
US Army
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