Sandra Barton
Summary
Seasoned compliance professional with demonstrated expertise in regulatory adherence and attention to detail. Adept at fostering and implementing compliance programs that ensure alignment with company standards. Known for strong focus on customer service and achieving results, with flexible approach to evolving needs. Skilled in policy development, auditing, and problem-solving, ensuring organizational integrity and trust.
Overview
24
24
years of professional experience
Work History
Compliance Specialist
United Management II
09.2019 - Current
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Maintained Compliance with state, federal, and local regulations to include fair housing laws.
- Followed guidelines and requirements for HUD, LIHTC, PBV, Section 8, ACC/PHA, HUD/VASH, Tax Credit, RPP, HOME, HOTMA, RCRS and targeted KEY.
- Reviewed documentation and input data into computer systems such as ResMan and Boston Post to complete eligibility process, re-certifications and tenant move-outs.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
E-Commerce Personal Shopper
Walmart, LLC
03.2019 - 09.2019
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
- Provided exceptional customer service through timely communication and professional interactions.
Distribution Technician II
Cape Fear Valley Health
01.2015 - 03.2019
- Managed relationships with key vendors, ensuring timely delivery of materials while maintaining cost effectiveness.
- Utilized data analysis tools such as Microsoft Word, Outlook, Excel, Access and Lawson for informed decision-making regarding stock replenishment needs based on demand trends and seasonal fluctuations.
- Streamlined order fulfillment workflow through effective communication with sales representatives, addressing any discrepancies or special requests promptly.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Store Manager
Kangaroo Express
07.2013 - 11.2015
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Deli Bakery Manager
Food Lion
11.2006 - 01.2010
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
Owner/Operator
Grossman Contracting
08.2001 - 11.2006
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Managed financial operations effectively by overseeing daily deposits, weekly payroll, and regular financial reporting procedures.
- Scheduled employees for shifts, taking into account client appointments and employee strengths.
Independent Contract Driver
Velocity Express
12.2004 - 10.2005
- Provided "white-glove" delivery and pick up of merchandise within a 150 mile radius.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
- Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
- Assisted clients with loading/unloading packages as needed, showcasing strong dedication to customer service excellence.
Education
Certificate - Cardiovascular Monitor Technician
Fayetteville Technical Community College
Fayetteville, NCCertificate - Medical Terminology
Cape Fear Valley Hospital
Fayetteville, NC03-2017
Fayetteville State University
Fayetteville, NC11-2012
Fayetteville Technical Community College
Fayetteville, NC12-2004
Robeson Community College
Lumberton, NC12-2000
University of Mount Olive
Mount Olive, NC06-1989
High School Diploma -
Douglas Byrd High School
06-1988
Skills
- Compliance reporting
- Compliance monitoring
- Internal auditing
- Microsoft 365
- Due diligence
- Consumer-related reporting
- Records management
- Legal compliance
- Data entry
Timeline
Compliance Specialist
United Management II
09.2019 - Current
E-Commerce Personal Shopper
Walmart, LLC
03.2019 - 09.2019
Distribution Technician II
Cape Fear Valley Health
01.2015 - 03.2019
Store Manager
Kangaroo Express
07.2013 - 11.2015
Deli Bakery Manager
Food Lion
11.2006 - 01.2010
Independent Contract Driver
Velocity Express
12.2004 - 10.2005
Owner/Operator
Grossman Contracting
08.2001 - 11.2006
Certificate - Cardiovascular Monitor Technician
Fayetteville Technical Community College
Certificate - Medical Terminology
Cape Fear Valley Hospital
Fayetteville State University
Fayetteville Technical Community College
Robeson Community College
University of Mount Olive
High School Diploma -
Douglas Byrd High School
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