Seeking to use my management, team building, communications, and branding expertise to build organizational value for a forward-thinking organization. Enthusiastic Volunteer Coordinator highly effective at establishing structure, defining roles and filling positions. Decisive leader knowledgeable about [Type] operational needs and standard practices. Offering excellent planning, problem solving and organizational abilities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Volunteer Coordinator
Traditions Health
Houston, TX
07.2022 - Current
Evaluated strengths of team members and assessed vacancies to match volunteers with positions.
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Uncovered opportunities for volunteer program improvement by soliciting staff feedback and evaluating volunteer performance.
Performed skills assessments to link volunteers to roles matching individual skills and competencies.
Coordinated logistics of scheduling, supplying and transporting volunteers.
Championed volunteer achievements and drove performance through incentives.
Oversaw training and mentoring of new team members each quarter.
Reviewed work prepared by volunteers and represented volunteers at weekly meetings.
Recruited and trained new volunteers on volunteer program goals and objectives.
Recruited, interviewed and hired volunteers to fill positions in South Houston.
Met with staff and department managers to maintain currency on volunteer opportunities within each department.
Improved office operations by automating client correspondence, record tracking and data communications.
Human Resource Specialist
Houston Hospice
Houston, TX
11.2021 - 07.2022
Recruitment responsibilities to include securing personnel requisitions and approvals, internal job postings, website postings, job fair, and appropriate advertising, and scheduling with candidates as necessary
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Oversaw and managed hiring process and assisted human resources.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Maintained work structure by updating job requirements and job descriptions for positions.
Delivered consultative services and recruited qualified and diversified candidates for employment.
Conserved time and improved workflows by handling special projects and emergency solutions.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Provided troubleshooting and technical assistance in use of recruiting and payroll systems.
Screen applications/resumes for qualifications as they are received and disseminate to hiring manager as appropriate
Facilitated new employee on-boarding process
Prepares employment correspondence as appropriate, i.e
Letters for offers of employment, FMLA decision notices, verification of employment letter requests, etc
Creates employee identification badges for new employees, position changes, and replacements as needed
Coordinate, facilitates, and present HR related information at new hire orientation
Assist in the implementation of vaccination mandates and coordinate, administer, track, and provide reports on required testing and immunization programs
Train employees on completion of daily COVID Pre-Work Screen mobile phone application
Monitor and report employee adherence to daily reporting requirements on COVID Pre-Work Screen application, follow-up on abnormal self-screens, and make appropriate referrals as necessary
Monitor, track, and report positive COVID test results (while keeping employee identification confidential) and communicate return-to-work status to employee
Works with HR and management regarding employee meetings and employee related activities, personnel issues, etc
Formulates and produces a variety of reports from ADP system for Human Resource functions, as well as Senior Leadership needs as requested
Assists staff and management of Houston Hospice with interpretation and facilitation of all aspects of
Human Resources related policies and procedures
Cultural Diversity/Training Manager
Start Corporation
Houma, LA
08.2020 - 11.2021
Manage projects from concept through final implementation
Interface with all areas affected by the project and program which may include various departments.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
Administration, human resources, internal communications, operational areas
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Coordinated technical training and personal development classes for staff members.
Reviewed and edited all training materials for accuracy and company policy compliance.
Researched and obtained relevant course materials to achieve training objectives.
Conducted training courses and prepared videos for long-term use.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Selected and assigned instructors to conduct specific training programs.
Developed surveys to identify training needs based on projected production processes and changes.
Provide project-related timelines and regular status updates to supervisor and staff supervised
Perform program administration activities for programs and support facilitation of key dedicated training for all employees and leaders
Coordinated Entry Network
Respond to phone calls directed to the Coordinated Entry line and respond to general questions
Field and record the answers to a brief set of pre-screening questions in HMIS to determine the household’s eligibility for entering the housing crisis response system
Create and/or update household records in the CoC’s Homeless Management Information System (HMIS)
4
Make appropriate and effective referrals to local service and case management providers and maintain a current referral list for all clients
Maintain relationships with the various programs in our community to promote our services
Maintain required records accurately, comprehensively and in a timely manner, including data entry into the Homeless Management Information System
Maintain required system statistics and submit reports as requested
Cooperates with, participates in, and supports the adherence to all internal policies, procedures and practices, and compliance with all regulatory requirements
Ensures the confidentiality of all clients and/or employee-related information
Shelter Supervisor
Beautiful Beginnings Homeless, Start Corporation
Houma, LA
04.2019 - 08.2020
Manage the operation of the shelter and all related activities
Ensure a safe and secure environment
Plan and provide training and supervision of staff through meetings and individual sessions, or as needed based upon performance
Monitor and maintain high standards of physical safety in the shelter unit as evidenced by weekly inspection reports, accident reports, investigation reports, and compliance with all safety regulations
Ensure completion/submission of all required reports as scheduled
Routinely review all required reports, logs, mails, etc
As needed, maintaining an organized filing system
Identify systems and operations problem areas and make recommendations for improved performance
Oversee the inventory of assigned equipment
Perform other duties as requested
First aid and CPR/AED certified a plus
Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
Worked with senior case managers to coordinate team development activities and trainings.
Conducted community workshops to promote different programs and educate public on available services.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Developed and created programs and monitored effectiveness against individual participant needs.
Helped develop monthly schedules and assignments.
Referred families to shelters, legal resources and educational programs.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Led projects and analyzed data to identify opportunities for improvement.
Monitored company inventory to keep stock levels and databases updated.
Received and processed stock into inventory management system.
Developed and maintained courteous and effective working relationships.
Increased customer satisfaction by resolving issues.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Improved operations through consistent hard work and dedication.
Vocational Specialist
Start Corporation
Houma, LA
06.2017 - 04.2019
Counseled unemployed individuals to determine suitable vocational goals, interests and aptitudes.
Engaged in vocational exploration to help clients identify work skills and aptitudes.
Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Led and organized individual and group career counseling and employability workshops to facilitate job placement.
Reviewed job orders and employment applications to match applicants with job requirements, successfully assisting clients in finding suitable employment.
Conducted ongoing placement assistance by preparing resumes and helping clients develop appropriate interviewing skills.
Assisted clients in building successful job search strategies.
Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
Met with parents to resolve conflicting educational priorities and issues.
Maintained case files and documented actions.
Helped determine possible vocations and build application documents.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Developed program to work with students and increase interest in higher learning.
Helped students evaluate course choices and select relevant classes.
Kept detailed records of individual histories, scores and documents.
Led workshops for job seekers to provide information on job searching, application completion and resume building.
Maintained knowledge of market and diverse career opportunities.
Scheduled new hire training, managed documentation and resolved initial concerns to support efficient on-boarding.
Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
Equipped students with job search skills to increase success chances.
Connected with business and recruiters to build relationships and increase opportunities for students.
Established and oversaw clear guidelines about procedures and success metrics.
Teacher
Terrebonne Parish School Board
Houma, LA
08.2014 - 07.2017
Planned and implemented integrated lessons to meet national standards.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Collaborated with faculty to develop after-school tutoring program for struggling students.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Graded and evaluated student assignments, papers and course work.
Supervised learning groups of students in classroom stations.
Fostered team collaboration between students through group projects.
Designed dynamic lesson plans based on student interests to increase overall student GPA.
Directed after-school tutoring and mentoring program serving elementary school students.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
Developed fundraisers and completed grant documentation to raise money for district.
Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Completed daily reports on attendance and disciplinary performance.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Piloted program to address proposed state subject area competencies and standards.
Maintained system required passing rate for years.
Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
Incorporated multiple types of teaching strategies into classroom.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Supported student physical, mental and social development using classroom games and activities.
Attended and facilitated IEP meetings for students and families.
Career Services Coordinator
Unitech Training Academy
Houma, LA
05.2013 - 05.2014
Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Assisted clients in building successful job search strategies.
Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
Scheduled new hire training, managed documentation and resolved initial concerns to support efficient on-boarding.
Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
Maintained knowledge of market and diverse career opportunities.
Connected with business and recruiters to build relationships and increase opportunities for students.
Provided individualized counseling approaches based on socioeconomic status and cultural background.
Planned, implemented, monitored and assessed classroom instructional program.
Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Worked with team to continuously improve career and placement opportunities for students.
Equipped students with job search skills to increase success chances.
Truancy Program Director
Terrebonne Parish District Attorney's Office
Houma, LA
04.2010 - 09.2013
Developing service plans and ongoing follow-up
Maintain Truancy Diversion and Truancy Court Data for District
Coordinated and facilitated District attendance conferences with administrators, teachers, parents and students
Meet with court attorney to discuss upcoming cases and develop proposed actions to be ordered
Supervised and assigned job responsibilities for the District attendance officer
Assisted with coordination and marketing of child abuse prevention month
Wrote newspaper articles for child abuse prevention month
Improved success of program by making proactive adjustments to operations.
Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
Identified risks and developed mitigation plans.
Maintained and updated project related documents.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Provided ongoing direction and leadership for program operations.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Monitored programming schedules, conformance to guidelines and quality.