Sandra Bermudez
Orlando,FL
Summary
With a proven track record at Pharma Logistics, Smith and Nephew and Merck, I excel in building customer relationships and exceeding metrics, demonstrating strong business acumen and adaptability. My leadership and negotiation skills have driven team success and sales growth, establishing me as a key player in commercial operations and strategic sales management in my previous roles.
Overview
20
20
years of professional experience
Work History
Field Service Representative III
Pharma Logistics
01.2018 - Current
- Develop and maintain strong business relationship with new and existing customers.
- Performed a complete process of servicing accounts in assigned territory including shipping arrangements.
- Ensure daily uploads to SharePoint and synchronize Sales Orders.
- Meet and exceeds assigned metrics; DEA Compliance, Processing Accuracy and Cost per Order.
Account Executive
Pharma Logistics
04.2017 - 12.2017
- Develop sales strategies and tactics to strength the company's position.
- Build customer relationship and generate leads for referrals.
- Perform sales calls on prospecting customer when I was not in the field.
Professional Sales Representative
InVentiv/GSK
04.2016 - 12.2016
- Engage in meaningful dialogue of products
- Manage and maintain expenses including promotional budget
- Build and maintain professional relationships with targeted physician groups
Health Sales License Agent
United Health Group, Optum
08.2015 - 02.2016
- Explain and sell health insurance plans using a consultative sales approach.
- Drive sales by enrolling customers in the right healthcare plans.
- Answer calls in English and Spanish with healthcare information.
Commercial Operations and Sales Manager
Smith & Nephew, Inc
04.2012 - 04.2015
- Support commerical operations in Customer Service, Demand, Planning and Logistics.
- Supervise, mentor and monitor performance of 17 Sales Field and Service Staff.
- Establish sales forecast, set price strategies, develop business action plans and organize medical education activities.
Senior Client Service Manager
Catalyst PRx, LLC
03.2012 - 04.2015
- Create and develop business analysis and strategies.
- Monitor contracts and made presentation of customer's performance.
- Provide customer training and troubleshooting customer's problems.
National Business Manager
Merck
01.2005 - 01.2010
- Supervise, monitor performance and identify training needs for of 10 Sales Representative.
- Analyze and develop business proposals/contracts for Hospital dn Government Institutions.
- Lead the introduction of new products to existing market and position company as leader in the specific therapeutic area.
Education
Bachelor of Arts - Marketing/Business Administration
Interamerican University/Universidad De Puerto Ric
San Juan, PRSkills
- Adaptability to change
- Business Acumen in Sales, Management and Customer Service (Strategic thinking, analytical skills, decision making and problem solving)
- Leadership
- Negotiation
- Budget Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Service Representative III
Pharma Logistics
01.2018 - Current
Account Executive
Pharma Logistics
04.2017 - 12.2017
Professional Sales Representative
InVentiv/GSK
04.2016 - 12.2016
Health Sales License Agent
United Health Group, Optum
08.2015 - 02.2016
Commercial Operations and Sales Manager
Smith & Nephew, Inc
04.2012 - 04.2015
Senior Client Service Manager
Catalyst PRx, LLC
03.2012 - 04.2015
National Business Manager
Merck
01.2005 - 01.2010
Bachelor of Arts - Marketing/Business Administration
Interamerican University/Universidad De Puerto Ric
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