A versatile and unique skill set bringing years of work experience, leadership, and multi-tasking aptitude. Recognized as a positive, dynamic, and focused team member with strong understanding of retail operations. Highly service-minded and professional with customers and team members alike.
Overview
24
24
years of professional experience
Work History
Boothie/cashier
Whole Food Market
Pompano Beach, FL
12.2021 - Current
Assist supervisors and fellow team members in multiple aspects of a fast paced and positive retail environment.
Helped customers complete purchases, locate items and join reward programs.
Processed customer refunds and exchanges according to established guidelines.
Provided friendly service and assistance to customers to promote customer loyalty, satisfaction and sales.
Operations Specialist
LLRMLLC
West Palm Beach, FL
03.2020 - 12.2021
Performed administrative duties and prepared operational procedures to support the business and owner.
Frequently inspected production area to verify personnel at every stage were operating properly.
Collaborated with production team to provide excellent customer service and foster positive work environment.
Independent Contractor
LLRMLLC
West Palm Beach, FL
02.2018 - 12.2021
Worked independently in fast-paced art festival environment, while meeting productivity and quality expectations.
Operated independent booth, from set-up to break-down, organizing display to promote job efficiency.
Resolved problems, improved operations and provided exceptional service.
Police Officer , Spokesperson
Boca Raton Police Department
Boca Raton, FL
06.1999 - 07.2017
Drafted press releases detailing relevant, newsworthy crimes and crime prevention information through traditional media and social media platforms.
Engaged in professional networking to maintain strong relationships within the department, with state and local agencies, and media professionals to drive partnerships and effective dissemination of mass communications.
Produced educational materials about organizational activities, services, and personnel.
Conducted polished interviews with media professionals to answer questions , inform citizens, and encourage positive public perception.