Sandra Boyd
Wilmington,DE
Summary
Maintain professional relationships with both internal and external customers. Experience with working directly with clients. Excellent time management skills. Skilled in creating, understanding and communicating reports. Attention to detail. Proficient in SBS, SAS, OMNI, WC Inquiry, Quantum, Genius, QREC, JHST, PBRS, Priority Database, Risk Advantage, MS Excel, MS Word, Power Point, QuickBooks & Large Loss Database
Overview
18
18
years of professional experience
Work History
Large Loss Financial Analyst
ACE USA
01.2009 - Current
- Supports ARM clients in various ESIS processing offices for the entire country and Canada
- Produce invoices and bill clients appropriately
- Identifies wires/check payments
- Processes payments in a timely matter, then issues and registers payments
- Handles issues and researches any problems
- Communicates with internal and external customers
- Maintains a professional relationship with both internal and external customers
- Responsible for pulling reports from Quantum and BNY Telecash.
Financial Representative
01.2007 - 01.2009
- Monitor and pursue collections of unpaid receivables across multiple lines of business
- Reconcile premium differences and disputed transactions within current month
- Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing
- Collect all payments due in accordance with and within the ACE USA credit term guidelines
- Provide monthly status reports to Team Leader and Manager in support of receivable analysis reporting
- Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines
- Investigate and resolved disputed items and reconcile balances as required, follow up on corrective action until balance is resolved
- Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices
- Participate in monthly conference calls with field locations and Financial Officers
- Traveled to Jaipur, India to train the staff for outsourced positions in 2008 and 2009.
Education
Business Administration -
Delaware Community College
01.2003
Cosmetology -
Delaware County Technical School
01.1999
Skills
- Word
- Word Perfect
- Keyboarding
- Excel
Timeline
Large Loss Financial Analyst
ACE USA
01.2009 - Current
Financial Representative
01.2007 - 01.2009
Business Administration -
Delaware Community College
Cosmetology -
Delaware County Technical School
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