Sandra Boyd

Work History

Behavioral Specialist

Dorchester County Public Schools

08.2022 - Current

Developed positive relationships with students, fostering trust and encouraging growth in social skills.
Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in students.
Reduced instances of classroom disruptions through proactive behavioral interventions.
Supported students with emotional and behavioral disorders by creating tailored coping strategies.
Worked closely with interdisciplinary teams to develop comprehensive support plans for at-risk students.
Collaborated with educators to create a supportive learning environment for all students.
Provided crisis intervention services during critical situations involving emotionally distressed or volatile individuals.
Consulted with school staff to address any barriers hindering the implementation of effective behavior supports.

Special Education Instructional Assistant

Central York School District

08.2016 - 06.2020

Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.
Monitored student performance through ongoing assessment and data collection, adjusting instruction as needed for optimal growth.
Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
Cultivated a safe and inclusive learning environment that promoted respect, empathy, and understanding among all students.
Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
Contributed to the creation of sensory-rich environments designed to reduce overstimulation while promoting self-regulation skills among students with sensory processing challenges.
Maintained thorough documentation of daily observations, progress updates, incident reports, and communication with parents or guardians as necessary.
Implemented behavior modification strategies consistently across various settings to promote positive outcomes both in the classroom and beyond.
Supported student learning objectives through personalized and small group assistance.
Implemented a variety of accommodations, including visual schedules and modified materials, to support students'' diverse learning needs effectively.
Promoted self-advocacy among students by teaching them how to effectively communicate their needs within the context of school and wider community settings.
Encouraged peer collaboration through structured group activities while maintaining differentiated instruction based on individual student needs.
Maintained safety and security by overseeing students in recess environments.

Kindergarten Assistant

Wicomico County Board Of Education

08.2008 - 06.2018

Played games with students to increase understanding of subjects.
Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists.
Facilitated small group instruction for targeted skill-building in literacy, numeracy, motor skills development, and social-emotional growth.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Maintained comprehensive records of each student''s developmental milestones, achievements, and areas for improvement throughout the school year.
Enhanced learning experiences by incorporating hands-on activities and creative projects into the kindergarten curriculum.
Contributed to a culture of continuous improvement by actively seeking feedback from colleagues, supervisors, and families in order to refine teaching practices and enhance student outcomes.
Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs.
Demonstrated flexibility in adapting to changing classroom dynamics or unforeseen circumstances ensuring seamless transitions minimal disruptions learning experiences.
Coordinated classroom materials inventory management ensuring adequate supplies were available for daily use while adhering to budgetary constraints.
Boosted children''s social and emotional development through positive reinforcement and consistent encouragement.

Medical Secretary

Drs. Tan, Chan, & Khan

01.1991 - 05.1999

Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Supported office staff and operational requirements with administrative tasks.
Enhanced office productivity by handling high volume of callers per day.
Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
Maintained current and accurate medical records for patients.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.

Retail Sales Associate

Hess Apparel

06.1989 - 08.1990

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Summary

Overview

Work History

Behavioral Specialist

Special Education Instructional Assistant

Kindergarten Assistant

Medical Secretary

Retail Sales Associate

Education

Bachelor Of Arts And Science - Nursing Education

Teaching

Bachelors - Business

High School Diploma -

Skills

Accomplishments

Timeline

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