Sandra Bravo
Bellingham ,WA
Summary
Flexible administrative professional passionate about patient care and aptitude for front desk duties as demonstrated over 10 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Operations Administrative Assistant
Romero/Torres Service Architect
03.2014 - 04.2017
- Maintained organized filing systems, allowing for quick retrieval of information when necessary.
- Contributed to the successful completion of projects by coordinating tasks efficiently among various teams involved.
- Managed scheduling for meetings and events, ensuring all required resources were available when needed.
- Managed office supplies inventory efficiently which resulted in reduced procurement costs without compromising quality.
- Improved communication between departments, resulting in better collaboration and overall productivity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
Diaz Services Medical.
03.2002 - 05.2013
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Assisted with the coordination of clinical staff schedules, ensuring adequate coverage during peak hours and minimizing wait times for patients.
Education
Associate of Applied Science - Business Administration
UPC University of Applied Sciences
Monterrico, Peru05-2015
Skills
- Scheduling and planning
- Verbal communication
- File organization
- Meeting coordination
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Operations Administrative Assistant
Romero/Torres Service Architect
03.2014 - 04.2017
Administrative Assistant
Diaz Services Medical.
03.2002 - 05.2013
Associate of Applied Science - Business Administration
UPC University of Applied Sciences
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