Sandra Brewer
New Hope
Summary
Versatile and dynamic professional with an interpersonal skills, enhancing customer satisfaction and operational efficiency. Renowned for adapting to diverse responsibilities and fostering positive environments, significantly contributing to team and client retention.
Overview
28
28
years of professional experience
Work History
Day Porter
Permobil
04.2017 - 12.2024
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
- Ensured timely completion of duties through effective time management and prioritization skills.
- Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
- Assisted in event setup and breakdown, ensuring smooth transitions between activities.
- Maintained building exteriors for professional, clean presentation standards.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
- Collaborated with custodial staff to maintain high levels of cleanliness throughout the facility.
Substitute Teacher
Wilson County School District
08.2015 - 05.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Followed lesson plans designed by absent teachers.
Office Coordinator
State Farm
08.2009 - 12.2011
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Deputy Sheriff
Sacramento County Sheriff's Department
09.1996 - 11.2002
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Provided security at various community events, ensuring a safe environment for attendees.
- Observed jail and inmate activity to maintain order and safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Checked vehicle equipment for proper functioning prior to use.
Education
POST Certificate - Criminal Justice
Yuba City College
Yuba City, CACriminal Justice
Monterey Peninsula College
Sacramento, CABeech Senior High School
Hendersonville, TN06.1981
Skills
- Customer service excellence
- Interpersonal skills
- Multitasking Abilities
- Organizational skills
- Flexibility
- Critical thinking
Timeline
Day Porter
Permobil
04.2017 - 12.2024
Substitute Teacher
Wilson County School District
08.2015 - 05.2017
Office Coordinator
State Farm
08.2009 - 12.2011
Deputy Sheriff
Sacramento County Sheriff's Department
09.1996 - 11.2002
POST Certificate - Criminal Justice
Yuba City College
Criminal Justice
Monterey Peninsula College
Beech Senior High School
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