DAVID BROWN II
Dallas,TX
Summary
Highly experienced with handling financial transactions & distributing top-tier customer service. Capable in areas of identifying & resolving problems in a time-efficient manner. Consistent with accuracy and confidentiality of both client and patient records. Very experienced in training others in functions and/or procedures.
Overview
5
5
years of professional experience
Work History
TRANSACTION SPECIALIST I
JPMorgan Chase/Manpower
09.2020 - 03.2022
- Received pertinent information through scanners which I then keyed through a software constructed by the company for informational input and data verification
- Researched and keyed from the physical copy of the applications if the scanned image had low or poor visibility on screen
- Trained other new and tenure workers in the data entry department via upskilling them to prepare them for more advanced queues and speed and/or quality
CENTRAL INTAKE CARE COORDINATOR I
Cornerstone Staffing
03.2020 - 08.2020
- Contacted Imaging Facilities to obtain worker compensation patient's records
- Corrected and updated information as necessary
- Uploaded records to company database for billing
FRONT-END ASSOCIATE
Dollar General
11.2018 - 02.2020
- Greeted customers with an infectious attitude and energy to make sure the start of their visit was a pleasant one
- Assisted customers with any questions, comments or concerns that they had about products, giving informed information about the best products and sales
- Managed cash directly during daily transactions
- Clean the store and organized products on shelves to maintain store reputation
FRONT-END ASSOCIATE
Walgreens
12.2016 - 10.2018
- Implemented customer service daily via in person or on telephone
- Managed cash directly during transactions, when ringing up customers for their purchases, and maintaining a positive, upbeat attitude
- Ensure store was organized throughout the day and prior to shift change
- Assisted with money wiring transactions at a Western Union kiosk in-store and also processed photos for incoming photo development requests from customers
- Corresponded updates on the status by regularly calling customers throughout the process
Education
High School Diploma -
Englewood High School
Jacksonville, FLSkills
- Word Processing
- Data Entry Proficiency
- Deadline-oriented
- Data/File Management
- Document Coordination
- Customer Assistance
- Cash Register Operation
- Payment Processing
- ID Verification
- Loss Prevention
- Inventory Control
- Cash Handling
- Multitasking Abilities
Timeline
TRANSACTION SPECIALIST I
JPMorgan Chase/Manpower
09.2020 - 03.2022
CENTRAL INTAKE CARE COORDINATOR I
Cornerstone Staffing
03.2020 - 08.2020
FRONT-END ASSOCIATE
Dollar General
11.2018 - 02.2020
FRONT-END ASSOCIATE
Walgreens
12.2016 - 10.2018
High School Diploma -
Englewood High School