Summary
Overview
Work History
Skills
Timeline
Generic

Sandra Brown

Canton,MI

Summary

Results-driven sales and management professional with exceptional interpersonal skills and a proven ability to lead teams in both supervisory and support staff positions. Known for consistently achieving positive outcomes in fast-paced environments. Excels at managing client accounts and building strong relationships. Adept at identifying growth opportunities and implementing effective strategies to drive sales and exceed targets.

Overview

16
16
years of professional experience

Work History

National Sales Manager

GroundMasters
04.2022 - Current
  • Responsible for new sales and business development across 47 states.
  • Serve as the primary point of contact between clients and GroundMasters to ensure the highest level of customer service.
  • Oversee entire bidding process from start to finish, to include RFP documentation.
  • Manage onboarding for all new customers/clients.
  • Responsible for understanding customer's needs and promoting/positioning services to meet those needs.
  • Deliver comprehensive sales presentations, showcasing the company's products and services to secure new business contracts.
  • Oversee customer portals and assist team in work order management as needed.
  • Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Conduct regular follow-ups with existing customers to maintain satisfaction levels and identify revenue growth opportunities.
  • Manage a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Field customer complaints and facilitate negotiations, resolving issues and reaching mutual conclusions.
  • Organize time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
  • Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
  • Attend industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
  • Assist in the training and development of new Account Managers.
  • Assist accounting with late receivables.
  • Responsible for invoicing of variable accounts.

District Sales Manager

Winter Services LLC
08.2021 - 04.2022
  • Develop new customer leads through active research, networking, canvasing, and cold calling.
  • Maintain strong customer relationships.
  • Continually update CRM software to reflect current and potential customers.
  • Utilize technology to create efficiencies in the selling and retention process.
  • Identify and recommend marketing initiatives to help facilitate sales goals and meet annual company sales/profitability objectives.
  • Monitor competition by gathering current marketplace information on pricing, marketing, sales, and services techniques.
  • Identify new tools to further streamline the lead/sales generation process.
  • Review customer service feedback for customers and follow-up on open issues.
  • Provide feedback to Director of Sales on customer satisfaction post-storm.

Outside Sales Representative

Sysco
08.2018 - 08.2021
  • Exceeded monthly sales targets and quotas consistently.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.

Sales & Marketing Manager

Hardcell LLC
10.2014 - 04.2018
  • Managed marketing, sales, and distribution of new product.
  • Launched the company's first mobile sales application.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Responsible for all hiring and staff training.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Responsible for quarterly sales forecasting and yearly business plan.
  • Led a high-performing sales team, providing coaching and ongoing support to ensure success.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Responsible for product placement in 500+ new stores within the first year on the market.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Analyzed sales and marketing data for improved strategies.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.

Account Manager/Sales

L & C Express
02.2009 - 10.2014
  • Solicited new customers through cold calls and Internet leads.
  • Generated consistent increase in revenue.
  • Provided excellent service to all customers creating repeat business.

Skills

  • Sales
  • Account Management
  • Team Management
  • Microsoft Office
  • Salesforce
  • Service Channel
  • Corrigo
  • FmPilot
  • Service Now

Timeline

National Sales Manager

GroundMasters
04.2022 - Current

District Sales Manager

Winter Services LLC
08.2021 - 04.2022

Outside Sales Representative

Sysco
08.2018 - 08.2021

Sales & Marketing Manager

Hardcell LLC
10.2014 - 04.2018

Account Manager/Sales

L & C Express
02.2009 - 10.2014

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Sandra Brown