Sandra Burton
Kirkland,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Completely Floored
09.2012 - Current
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
Design Consultant
NorthWest Granite & Flooring
06.2001 - 10.2007
- Prepared original and relevant options for clients suitable to individual requirements.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Built strong vendor relationships to facilitate favorable pricing on required materials.
- Developed and maintained comprehensive library of design assets for easy access and reuse.
- Conducted user research to identify customer needs and preferences for customer-centric designs.
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
Design Consultant
NorthWest Granite & Flooring
10.2007 - 06.2012
- Prepared original and relevant options for clients suitable to individual requirements.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Built strong vendor relationships to facilitate favorable pricing on required materials.
- Developed and maintained comprehensive library of design assets for easy access and reuse.
- Conducted user research to identify customer needs and preferences for customer-centric designs.
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
Education
Prerequisites
Skagit Valley College
Clinton, WA 98236Skills
- Issue Response and Resolution
- Complex Problem-Solving
- Recordkeeping and File Management
- Billing and Invoicing
- Inventory Management
- Expense Tracking
- Administrative Support
- Customer and Client Relations
Timeline
Administrative Assistant
Completely Floored
09.2012 - Current
Design Consultant
NorthWest Granite & Flooring
10.2007 - 06.2012
Design Consultant
NorthWest Granite & Flooring
06.2001 - 10.2007
Prerequisites
Skagit Valley College
Similar Profiles
Kerri WilliamsKerri Williams
Operations Manager at Be FlooredOperations Manager at Be Floored
Makenzie HayneMakenzie Hayne
Owner/Operator at Pickle Jar Construction Ltd. O/A Get FlooredOwner/Operator at Pickle Jar Construction Ltd. O/A Get Floored
James Caddell JrJames Caddell Jr
Cabinet Shop and Tech at Completely CustomCabinet Shop and Tech at Completely Custom