Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Cain

La Follette,Tennessee

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

36
36
years of professional experience

Work History

Executive Administrative Assistant

Telos Global II, LLC
02.2019 - 04.2023
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Scheduled appointments and handled calenders for senior leadership.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Organized and coordinated conferences and monthly meetings.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Office Administrator/Business Owner

Cain Ford Lincoln, Mercury, INC
01.1987 - 10.2010
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Associate of Applied Science - Business Management

Tennessee Technology University
Cookeville, TN
07.1977

Skills

  • Meeting Support
  • Social Perception
  • Facility Workflow
  • Presentation Materials

Timeline

Executive Administrative Assistant

Telos Global II, LLC
02.2019 - 04.2023

Office Administrator/Business Owner

Cain Ford Lincoln, Mercury, INC
01.1987 - 10.2010

Associate of Applied Science - Business Management

Tennessee Technology University

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Sandra Cain